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Hilton Garden Inn San Antonio-Live Oak Conference Center

3 star hotel
Connecting rooms
9/10 Excellent
(1052 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

The Hilton Garden Inn San Antonio-Live Oak Conference Center is a popular choice for families, offering a welcoming atmosphere and convenient location near restaurants, shopping, and entertainment. While some guests have noted issues with noise levels from adjoining rooms and parking, the overwhelmingly positive feedback highlights the friendly and helpful staff, who are praised for their exceptional service and willingness to accommodate families. Families appreciate the hotel's efforts to ensure a comfortable stay, including extended pool time and late check-out options.

Guest highlights

The welcoming and helpful staff who remembered guests' names.
The convenient location near restaurants, shopping, and entertainment.
The exceptional customer service, including late check-out and extended pool time.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Hilton Garden Inn San Antonio-Live Oak Conference Center is located in North San Antonio - SAT, a neighborhood in San Antonio, and is in a shopping district and near the airport. Rolling Oaks Mall and Alamo Quarry Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore McAllister Park and Red River. Morgan's Wonderland and Kiddie Park are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Room service available
To-go breakfast available for a fee daily 6 am–9 am: usd 9.95-15.95 for adults and usd 5.95-10.95 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Pool sun loungers

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Vending machine

More

Smoke-free property

Nearest Airports

Airplane
San Antonio International Airport
14 km from this hotel
Austin-Bergstrom International Airport
95 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn San Antonio-Live Oak Conference Center
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

56%

4 star reviews

19%

3 star reviews

19%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn San Antonio-Live Oak Conference Center

Showing 1 - 10 of 16 reviews

Latest reviews (16)

S

Sharon

26 Sept 2024 - 29 Sept 2024
reviewed on hcom

5 out of 5 stars

I stay here when visiting family. I am always happy to see Ms. Lucky at the front desk. She always makes me feel welcome, and like I am the only important guest. This last trip I had sprained my ankle. Ms. Lucky noticed I was having a hard time with my luggage and walker when I checked out. She immediately took my luggage from me and put it in my car. Thank you Ms. Lucky!
M

Mari

6 Jul 2024 - 8 Jul 2024
reviewed on hcom

4 out of 5 stars

Staff is very welcoming each time we saw them and they remembered our names and our family dog name! Its our home away from home
R

Ron

23 May 2024 - 28 May 2024
reviewed on hcom

5 out of 5 stars

We are a military family and the location was ideal. The staff was friendly and helpful. There was plenty of restaurants, shopping and entertainment nearby. We will be booking this hotel again for future trips.
T

Troy D

28 May 2024 - 2 Jun 2024
reviewed on expedia

3 out of 5 stars

Just average. Night staff was not welcoming at all. I was traveling alone and assigned to an adjoining room with kids running and making noise late into the night. In the other side it sounded like someone was running as well but much louder, like an adult working out or practicing sprints. Was not told about any amenities, cleaning schedule, WiFi, or anything. DID NOT FEEL LIKE A HILTON stay.
S

Saul

18 Apr 2024 - 20 Apr 2024
reviewed on expedia

3 out of 5 stars

Did not like the room overall, the bathroom looked old and the barn door to the bathroom offers no privacy from children.
A

Albert

9 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

This is my go to if I ever want to do a staycation or booking hotels for family/friends. Always clean and rooms are beautiful and the shopping area is always a plus.
M

Miguel

2 Oct 2023 - 7 Oct 2023
reviewed on expedia

4 out of 5 stars

Everything went great besides the people above me, they had kids and they kept running and yelling and had to be up super early for work. Called the front desk and they took care of it. Hotel was great and staff was awesome!!
A

Angel

26 Aug 2023 - 27 Aug 2023
reviewed on hcom

5 out of 5 stars

Luckey and Sandy were amazing! Came for a soccer tournament. This will be our go to spot from now on. Lots of food options within walking distance. They let the kids stay and extra 30 mins in the pool after it was supposed to close because we got back from the fields and dinner so late. They let all of us have a late check out because they knew we had an early morning game and a late evening game and it’s 105 outside. Breakfast was good. Outstanding customer service. Everything was fresh and clean!
H

Heather

24 Mar 2023 - 26 Mar 2023
reviewed on hcom

3 out of 5 stars

Check in was easy and good. Parking was a nightmare. In room fridge was not cooling much. Tub wouldn't drain correctly so it would fill some while showering. Breakfast was not the best and expensive. While there for a convention, some of our people were told they couldn't have outside food or drink. The in house restaurant didn't open until noon when we had kids up since 5 or 6am dancing all morning and having hundreds of people they wanted to order from in house. There was no way that little kitchen could handle their request in a timely manner if everyone ordered from them.
I

Ivan

19 Nov 2022 - 20 Nov 2022
reviewed on travelocity

5 out of 5 stars

Great hotel for families or business
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