1/24

SpringHill Suites by Marriott San Antonio NW at The Rim

3 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (18)

generated by AI based on family reviews

Overview

SpringHill Suites by Marriott San Antonio NW at The Rim is a great option for families, offering spacious rooms that comfortably accommodate larger families. Guests consistently praise the hotel's convenient location near restaurants and shops, providing easy access to a variety of amenities. The friendly and helpful staff are also frequently highlighted in reviews, creating a welcoming atmosphere for families. While some reviews mention minor issues such as shower pressure or breakfast quality, the overall consensus points towards a positive family experience.

Guest highlights

The hotel's convenient location near restaurants, shops, and major highways.
The friendly and helpful staff, particularly praised for their welcoming and accommodating service.
Spacious rooms able to comfortably fit larger families.

About the hotel


Property Location
Located in San Antonio, SpringHill Suites by Marriott San Antonio NW at The Rim is a 3-minute drive from The Rim Shopping Center and 6 minutes from Six Flags Fiesta Texas. This hotel is 4.2 mi (6.8 km) from The Shops of La Cantera and 6.2 mi (10 km) from University of Texas-San Antonio.

Rooms
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 32-inch Smart televisions with digital programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott San Antonio NW at The Rim. Quench your thirst with your favorite drink at the bar/lounge. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in San Antonio? This hotel has 360 square feet (33 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Nearby attractions

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Separate dining area
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

24-hour fitness center
Shopping mall

Outdoor

Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
San Antonio International Airport
16 km from this hotel
map

Reviews that mention...

Family Reviews

for SpringHill Suites by Marriott San Antonio NW at The Rim
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

56%

4 star reviews

22%

3 star reviews

22%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SpringHill Suites by Marriott San Antonio NW at The Rim

Showing 1 - 10 of 18 reviews

Latest reviews (18)

A

Aaron

10 Sept 2024 - 12 Sept 2024
reviewed on hcom

3 out of 5 stars

We were really pleased with the room but were disappointed that there was room service only every second day if you asked for it. The breakfast was amongst the worst I’ve had at a hotel. Considering this hotel is a part of the Marriott family I expected a much better breakfast.
V

Vilay

27 Jul 2024 - 30 Jul 2024
reviewed on hcom

5 out of 5 stars

Very nice hotel for the family! And everything was so convenient around! Great location!!
A

Adrian

6 Jun 2024 - 7 Jun 2024
reviewed on hcom

5 out of 5 stars

Very clean and comfortable. Pool was decent but no shallow part for small kids. Overall a good hotel
C

Christian

20 Apr 2024 - 21 Apr 2024
reviewed on hcom

4 out of 5 stars

It was a great area, plenty of stores close by for shopping and eating. The room was nice and accommodated my family of 5 very well, our only complaint was the shower pressure. It felt like a strong water hose that was a bit painful if we didn't continuously move away from the water.
A

Anna

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

5 out of 5 stars

This hotel was perfect for a family weekend. Safe area and convenient next to all kinds of restaurants and shopping. Front desk was great as well! 10/10 would stay here again.
R

Rachel

23 Feb 2024 - 24 Feb 2024
reviewed on hcom

5 out of 5 stars

I could write a book on how wonderful this whole experience was. The ladies at the front desk (Iris and Tiffany) were not only amazing but they were beyond the best hotel ambassadors we have ever had the pleasure of meeting!! So professional, pleasant, hospitable, and they spread that energy to everyone there making everyone's experience a pure delight. Iris went beyond and let me borrow her phone charger when she heard I left mine at home and couldn't call my child at home to check in. By the time we checked in (7pm) and went to bed (10pm) we already felt like we'd known them for uears and we were all best friends. The hotel was clean and well taken care of, rooms were comfortable (bed was a little hard), it was quiet, breakfast had plenty of variation, and the other guests were very pleasant. I do believe the "hotel ambassadors" definitely swt this experience over the top! By far, best hotel experience!! Highly recommend!! Oh, family friendly too. We will be staying here during future family vacations!
D

Darwin

22 Dec 2023 - 23 Dec 2023
reviewed on travelocity

5 out of 5 stars

My family loved the breakfast options.
R

Rebecca

23 Nov 2023 - 25 Nov 2023
reviewed on travelocity

3 out of 5 stars

The rooms were clean and breakfast was good. The layout of the room is not good for families. The bathroom has a frosted door and is in front of the beds so if anyone uses the bathroom at night then other people are woken up by the light. Also the bathroom door doesn’t lock. Room would be ok for a couple or an individual.
J

Jose

7 Oct 2023 - 8 Oct 2023
reviewed on travelocity

4 out of 5 stars

Layout of the room was great to accommodate my family however the room needed a little of care.
Z

Zara

12 Sept 2023 - 14 Sept 2023
reviewed on travelocity

5 out of 5 stars

My family and I had a wonderful stay at this property. This property is in a prime location where restaurants, grocery, shopping, gas and major hwy's are all close by. The property itself is brand new, very clean, beautiful rooms, and plenty of parking (no charge). The staff was very friendly, Tracy at the front desk was a delight and she went above and beyond to engage with my family and I and made sure that we were comfortable and had a good stay. Thank you, Springhill team!
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels