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Home2 Suites by Hilton San Antonio at the Rim

3 star hotel
Connecting rooms
9.2/10 Wonderful
(814 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton San Antonio at the Rim is a popular choice for families, receiving praise for its cleanliness and accommodating atmosphere. Guests consistently highlight the excellent service and friendly staff. While some reviews mention minor issues such as room temperature and cleaning oversights, the overwhelmingly positive feedback points towards a pleasant family-friendly experience. The hotel's affordability and safe neighbourhood are also frequently cited as major benefits.

Guest highlights

The cleanliness of the hotel
The excellent staff and service
The safe and affordable nature of the hotel

About the hotel

An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.

Nearby attractions

Home2 Suites by Hilton San Antonio at the Rim is located in Far North Central, a neighborhood in San Antonio, and is near theme parks. Woodlawn Theater and Texas Transportation Museum are cultural highlights, and some of the area's activities can be experienced at Palmer Course at La Cantera and Cedar Creek Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Convocation Center or Dub Farris Athletic Complex.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Full-sized refrigerator
Kitchenette
Laundry facilities
Microwave
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Firepit
Outdoor furniture

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
San Antonio International Airport
15 km from this hotel
map

Reviews that mention...

Family Reviews

for Home2 Suites by Hilton San Antonio at the Rim
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Home2 Suites by Hilton San Antonio at the Rim

Latest reviews (8)

c

cassie

31 Aug 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

Clean and accommodated the family even the. Fur babies
A

Andrew

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

3 out of 5 stars

I stayed in room 309 with my family. Unfortunately it felt like the room never got cold and I went down stairs the 1st night and informed the front desk and they said that there was nothing they could do at the moment. I asked if they had a fan to help circulate the air and was given one. It stayed like that for the 2nd night as well. Overall Hotel was nice but my room never got below 75 degrees. Three kids at that temperature was not easy.
A

Amy

19 Jun 2024 - 23 Jun 2024
reviewed on expedia

3 out of 5 stars

They forgot to clean my room. When I called, they blamed “the system”. For $1,000 for 4 nights, I expect a clean room. If the system goes down, knock on doors and ask. Also, when someone calls that their room has been missed, do it first the following day. Don’t make them request it again at 1:00 the next afternoon. I come into town regularly for kids sporting events and this was our first time at Home2Suites. I’ll go back to my usual hotel. The staff seemed more annoyed I was asking for a service they were supposed to provide than actually making it right.
M

Marcela

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

Excellent option to travel with kids
A

Alejandra

22 Dec 2023 - 23 Dec 2023
reviewed on expedia

5 out of 5 stars

This is one of the best hotels my family and I have stayed, we really love it.
L

LeKeita

26 Aug 2023 - 27 Aug 2023
reviewed on hcom

5 out of 5 stars

Stayed here 3 years ago with grandkids and it’s still super clean and nice! Staff very pleasant. Definitely would recommend this place.
B

Brian K

16 Aug 2022 - 20 Aug 2022
reviewed on orbitz

5 out of 5 stars

Amazing staff and service to go along with a great room. Home2Suites has become our go to for family trips and we would come back to this specific one in a heartbeat if we ever get back this way.
m

michelle

22 Mar 2021 - 27 Mar 2021
reviewed on hcom

5 out of 5 stars

Great family or couple stay!! Clean, safe neighborhood and affordable is the biggest seller to me. This place was ALL 3. Thanks for making my first trip to Texas great👍
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