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Hilton Garden Inn Dallas Richardson

3 star hotel
8.6/10 Excellent
(906 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located in Richardson, Hilton Garden Inn Dallas Richardson is in the city center and near the airport. Addison Circle Park and Allen ISD Performing Arts Center are cultural highlights, and some of the area's attractions include Hawaiian Falls Garland and Crayola Experience. Looking to enjoy an event or a game while in town? See what's happening at Plano Sports Authority or Eagle Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: wifi (usd 0.00 per stay), free wired internet
Available in some public areas: free wifi and wired internet
In-room wifi speed: 25+ mbps

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 12.50 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Spa tub

Outdoor

Firepit
Garden
Picnic area
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Renovated entire property - july 2021
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Dallas Love Field
20 km from this hotel
Dallas/Fort Worth International Airport
30 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Dallas Richardson
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

33%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Dallas Richardson

Latest reviews (6)

S

Stephanie

9 Apr 2024 - 13 Apr 2024
reviewed on expedia

2 out of 5 stars

It is so loud and there is no sound insulation. It sound like there are people running and stomping up down the floor and you can hear kids crying from the hallway. I thought it would be mostly business people and it was... but I heard everything even at 3am.
P

Praveen

28 Aug 2023 - 31 Aug 2023
reviewed on orbitz

3 out of 5 stars

The first room I was allotted in 2nd floor was smelling and Internet was not working so I had to change to another room on 4th floor. Even after that, coffee machine was not working and the towels also don't have a proper fresh smell. There is a pool on the property but its length is too small and can be used only by children. The Gym has very few equipment and as I mentioned above the hand towels were also not smelling fresh.
S

SHICKETA

25 Feb 2023 - 28 Feb 2023
reviewed on orbitz

3 out of 5 stars

On website they advertised having baby cribs. Ask the front desk clerk Michael seven times before they brought me a broken baby bed. And when I complained about the broken baby bed they said they didn't have anymore. I asked to speak to someone else he told me to come back in the morning. So I had to lay my one month old baby on the regular bed. Which she cannot be secured. Very disappointing
A

Angela

17 Dec 2021 - 19 Dec 2021
reviewed on expedia

5 out of 5 stars

Convenient location and nice price. We always stay here when visiting family in the Metro. It has a nice breakfast setup and the kids seem to love going to the indoor pool. Management needs to address the strange odor in the lobby. This is new and is offensive...we noticed it at Thanksgiving and this last weekend as well.
D

Dan

19 Sept 2021 - 20 Sept 2021
reviewed on hcom

5 out of 5 stars

We stayed here overnight while on a visit to family in the area. Our hosts were courteous and considerate; greeting us on every entry & exit. The restaurant in the building had excellent service and we were served a delicious breakfast on the morning of our departure. I will definitely stay here again & recommend it for anyone who needs lodging in this area.
D

David

24 Jul 2021 - 25 Jul 2021
reviewed on hcom

2 out of 5 stars

My wife and child stayed at this hotel. I booked it from my home computer and listed her phone number as the contact. When she arrived they did not want to allow her to use the reservation because I was not with them. Even though she is my wife. I set these reservations a lot and no other hotel has ever denied her to stay under my name. They finally allowed her to stay but really, this seems like a common situation that you would think the hotel would be happy to accommodate. Re think you customer service policy…
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