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Holiday Inn Garland, an IHG Hotel

3 star hotel
Connecting rooms
8.4/10 Very Good
(1008 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and a business center. Weekly housekeeping is available.

Nearby attractions

Located in Garland, Holiday Inn Garland, an IHG Hotel is in the city center and near theme parks. While the natural beauty of Lake Ray Hubbard and White Rock Lake Park can be enjoyed by anyone, those looking for an activity can check out Firewheel Golf Park. <br>Don't miss out on a visit to Hawaiian Falls Garland. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 am–10:00 am: usd 9.99-15 per person

Guest services

24-hour front desk
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool
Spa tub

Outdoor

Outdoor furniture
Picnic area

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Dallas Love Field
24 km from this hotel
Dallas/Fort Worth International Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Garland, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Garland, an IHG Hotel

Latest reviews (4)

E

Evelyn

13 Jan 2024 - 14 Jan 2024
reviewed on hcom

5 out of 5 stars

Thor was one of the best trips ever. The staff was polite and courteous. The rooms were very clean. The beds were comfortable and I slept like a baby. I would truly recommend this stay to anyone and everyone. Will definitely return.
S

Shannon

4 Mar 2023 - 5 Mar 2023
reviewed on hcom

1 out of 5 stars

The front desk lady was absolutely terrible! She was rude and told me she wasn’t dealing with me as well as she threw my key cards down on the table. Then I called to complain and was told the GM would handle it and sat in the room for an hour asking to be relocated to another hotel and never even got a call back or anything! The lady then followed my 11 year old children to the pool cussing and talking about us. We did not even feel safe there. Highly disappointed would be an understatement. I would not recommend ever staying at that hotel!
A

14 Jul 2023 - 17 Jul 2023
reviewed on hcom

3 out of 5 stars

I was having a family get together with my four kids and 6 grand kids. When I booked the rooms I was not aware that the pool was not open. I booked here only because they had indoor pool and cause the weather has been so hot I didn't want to have my grandkids in the extreme heat. Also, front desk staff were not friendly. they spoke only when spoke to and they didn't seem like they wanted to be there. Hotel is understaffed and there was trash in the hall ways from where guest would put trash in the hallway for the staff to collect. Joy - Bartender and waitress was amazing. She was the only reason this didn't get a negative rating.
A

8 Jun 2023 - 11 Jun 2023
reviewed on hcom

5 out of 5 stars

This was a nice, convenient spot to stay while visiting family in Garland. Nothing fancy, but it was perfect for my needs. Everyone there was extremely friendly, and the made-to-order breakfasts at the lobby restaurant were terrific!
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