Hampton Inn & Suites Conroe - I-45 North

This was not a great experience. We arrived around 8:30pm and checked into the room we reserved. The front desk clerk was nice, gave us our keys and we went up to our room on the fourth floor. When we arrived on the the 4th floor, it was clear that the air conditioning on that floor wasn’t working because it was HOT and there were two buckets and some towels catching water from a leak in the ceiling sitting in the middle of the hallway. When we got to our room, we realized that we had been moved from two queens (necessary for our family of four) to a king bed. Clearly that wasn’t going work so we went back down to the front desk where the clerk who checked us in explained he had to move us and didn’t have anymore queen rooms available. He did say the small couch was a sofa sleeper. We were trying to be understanding so we said we would make do. He then let us know that he didn’t have any extra pillows so the kids wouldn’t have pillows for the sofa sleeper. He did offer us blankets at that time, since there weren’t any in the room (even though they moved us out of a room with queens so they knew that we would need blankets for the sofa). The sofa sleeper was super uncomfortable, the comforter on the king bed had eye makeup on it and the carpet was sticky. To top it all off, when we went to check out, they attempted to double charge us (hotels.com had already charged us the full rate) and the credit card on file for the second charge WASN’T EVEN OURS. 100% do not recommend.

Love the location, close to family. Was very clean, lovely staff, comfortable beds and quiet. Will be staying here again!!

I was there for a family funeral and found the hotel and staff extremely amenable and friendly. The location was ideal and convenient for easy access to all of the surrounding communities.

Its was a good stay. The only thing that was bad was there was a basketball camp staying there and the kids were loud at times but the hotel cant control that. I would definitely stay again cause it was clean and the front desk people were very friendly.