Staybridge Suites Austin Central / Airport Area, an IHG Hotel

Not sure who was more to blame in this case: Expedia or the hotel. Maybe both. When we arrived at the hotel I called the hotel because the *main* reason I booked this particular one was because Expedia said it had free hotel to/from airport shuttle transport. The front desk said they did *not* have shuttle surface! So we had to cab it at $60 bucks for literally a 5 minute drive. When we got there the front desk explained they only offered “limited” shuttle but not on the days/hours we were there so that was a. Implore letdown and a costly one at $120 cab/Uber fair round trip. Second issue; when we arrived the front desk lady was apologetic but said the room we booked was not available… So we had to split up our family which was a bummer. Certainly things happen but this was a disappointing hotel stay all way around and I would not stay here again if traveling to Austin there are far better choices.