C
Carrie
7 Jun 2024 - 8 Jun 2024
reviewed on hcom
3 out of 5 stars
We booked our room on hotels.com and put in the comments that we needed a travel crib. We arrive at the hotel around our child’s bedtime and were told that they were out of travel cribs because they only have ONE of the whole 300+ room hotel and it is first come, first served. I said that was a problem and the guy told me I could go across the street to Walmart to pick up something if I needed. Um, no sorry the reason I picked your hotel was because it said there were travel cribs and we didn’t have room in our car to pack the one we had at home plus our final destination had one we were going to use. My child had to sleep on a blanket on the floor.
L
Lisa
11 Apr 2024 - 15 Apr 2024
reviewed on hcom
4 out of 5 stars
The hotel was clean.
The day staff was great but the night clerk was not nice to us. Made us leave the lobby at 9:45pm on a Friday saying it was closed. We were playing games with the family. Same clerk on Sunday night and there was a different group using the lobby at 10:30
And did not get asked to leave.
K
Katrina
5 Apr 2024 - 7 Apr 2024
reviewed on orbitz
4 out of 5 stars
A clean and comfortable stay. The only complaint my kids had was the waffle maker was broken and there was not a lot of options for breakfast. The staff was very nice and responsive to any need we had.
L
Lisa
6 Apr 2024 - 7 Apr 2024
reviewed on expedia
5 out of 5 stars
Great place to stay. Little pricey but convenient location. Only complaint was the family that let their kids run from two different rooms and being extremely loud until 11:30 pm. That has nothing to do with this hotel. Just inconsiderate people
A
Autumn
Invalid Date - 28 Dec 2022
reviewed on orbitz
2 out of 5 stars
I am not one to complain, but this was a pretty rough experience for our family. The sheets had blood on them when we first arrived. After we changed the sheets we got some sleep and the next day after we got back the room was not cleaned and we were out of towels and shampoo and conditioner. We had to go back downstairs 3 more times to get what we needed. The staff was rude about it and acted like we were the issue. Just not a great stay for the price.
A
Anita
2 Oct 2022 - 3 Oct 2022
reviewed on hcom
5 out of 5 stars
Our families were in town for the funeral of my neice. We asked the staff if we could have rooms near each other so we could spend time together. They got us rooms all next to each other. They were so kind and helpful to our family.
S
Susan
30 Jun 2022 - 1 Jul 2022
reviewed on hcom
5 out of 5 stars
The bed was so comfortable and cozy. I would have slept like a baby, except for the noise upstairs. Sounded like kids were literally bouncing off the walls at 10-11pm. I was too tired to call about it and the little scamps eventually stopped. The breakfast was good. I would definitely come back!
M
Maria
7 Jun 2022 - 9 Jun 2022
reviewed on orbitz
4 out of 5 stars
Stacie from the kitchen staff was so welcoming. She deserves a raise!! She made us feel like family.
H
Helios
2 Apr 2022 - 3 Apr 2022
reviewed on orbitz
4 out of 5 stars
The interior felt modern and clean. Beds were comfy. Hot breakfast items (scrambled eggs, sausage patties, and potatoes) were a big hit. The usual Continental items were present as well. The coffee was a little bland, even the dark roast. Our only two issues were 1.) we could hear kids upstairs running around, so if you or your family like to sleep early, ask for an upper floor. 2.) there was no where to hang our towels. We’d stay here again in a heartbeat!
L
Lisa K
Invalid Date - Invalid Date
reviewed on hcom
5 out of 5 stars
We enjoyed our stay at this hotel, as it was brand new, however, breakfast was disappointing because they did not have any high chairs for little ones.