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Holiday Inn University of Memphis All Suite, an IHG Hotel

3 star hotel
Kids stay free
8.4/10 Very Good
(751 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Holiday Inn University of Memphis All Suite is a good option for families needing spacious rooms. Families appreciate the helpful and kind staff, making for a comfortable and safe stay. While some maintenance issues have been reported (e.g., bedding for pull-out sofas, shower cleanliness), the overall experience is positive for many. The hotel's large suites are a key benefit for larger families.

Guest highlights

The helpful and kind staff
The spacious suites that comfortably fit large families
The safe and comfortable environment

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.

Nearby attractions

Holiday Inn University of Memphis All Suite, an IHG Hotel is located in East Memphis, a neighborhood in Memphis, and is near the airport and near a metro station. Bass Pro Shops at the Pyramid and Wolfchase Galleria are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore T. O. Fuller State Park and Audubon Park. Check out an event or a game at FedEx Forum, and consider making time for Graceland, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping and golfing.

Popular amenities

Family friendly

Access to nearby indoor pool
Children's dinnerware
Free area shuttle
Free cribs/infant beds
Free rollaway/extra beds
Highchair
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:30 am–10 am: usd 12.00 per person
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Access to nearby indoor pool
Art gallery
Designer stores
Shopping mall

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Smoke-free property

Nearest Airport

Airplane
Memphis International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn University of Memphis All Suite, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn University of Memphis All Suite, an IHG Hotel

Latest reviews (4)

r

rachel

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

3 out of 5 stars

Overall wasnt bad, their vending machines were out of order and their little snack area to purchase drinks and snacks had no drinks so had to drive to a store to have something to drink. Even though i put 6 people (4 of them being kids) and so obviously we would be using the pullout sofa bed there was no bedding for it and the phone did not work in the room to call and ask for more bedding for it so had to go to the front desk to get it and got charged extra for it. It was extremely hot in the lobby and everywhere else inside the building but thankfully the room was not hot, also notice what could be mold in the shower. The shower curtain also doesn't keep from water going all on the floor. The staff was nice though and good for a one night stay for a family of 6 traveling.
H

Heather

27 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

Every single staff member was kind and and helpful. Made me feel like I was part of the family.
J

Jennifer

26 Jan 2024 - 27 Jan 2024
reviewed on hcom

3 out of 5 stars

The room was great due to the size. It’s hard to find a room that fits my entire family of 6. The room was clean, but not the cleanest I’ve been too. The shower/bathroom needs to be updated. The shower was not the cleanest. There was no sheets, pillows, or blankets for the pull out couch. We went to get some and they gave us 5 sheets and nothing else. They was supposed to bring us up the blankets and never did. We also only had two towels in there and had to go get more. We would probably stay again because we felt safe there and it wasn’t the worst place we’ve ever stayed.
N

Natilie

19 Sept 2023 - 20 Sept 2023
reviewed on hcom

5 out of 5 stars

The desk staff was great! The suite was clean and traveling with children, I felt very safe and comfortable. Any time I travel back to Memphis, this is going to be where I come every time!
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