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Four Points by Sheraton Memphis East

3 star hotel
Connecting rooms
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Four Points by Sheraton Memphis East offers a fun-filled family experience. Children will love the hotel's swimming pool, while parents appreciate the convenient location with nearby restaurants and shops. The hotel is also known for its helpful staff, providing a welcoming atmosphere for all guests. However, please be aware that some guests have mentioned noise issues and the need to be mindful of smoking policies near the pool.

Guest highlights

The swimming pool is a great hit with children.
The friendly and helpful staff, particularly at the front desk and breakfast buffet.
Convenient location near restaurants and shops.

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.

Nearby attractions

Located in Memphis, Four Points by Sheraton Memphis East is in the business district and near the airport. The area's natural beauty can be seen at Lichterman Nature Center and Memphis Botanic Gardens- Hardin Hall, while Dixon Gallery and Gardens and Memphis Zoo are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Liberty Bowl Memorial Stadium. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Buffet breakfast available for a fee daily 6:30 am–9:30 am: usd 9.95 per person
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchairs available on site

Things to do

24-hour fitness center
Outdoor pool

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Renovated entire property - june 2019
Shared microwave
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Memphis International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points by Sheraton Memphis East
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton Memphis East

Latest reviews (6)

K

Kellye

21 Jul 2023 - 23 Jul 2023
reviewed on hcom

5 out of 5 stars

The front desk was always helpful! Nereka and Mario in the buffet were so very helpful and accommodating!!! Pool wasn’t real clear but it had been raining recently. We still enjoyed it. The ONLY thing that was not enjoyable is the people smoking weed near the pool and it was 10:30 am. There were several kids in the pool and it was blowing that direction and it stunk. Bad. Maybe have people go to the other side of the parking lot?!
R

Robert

24 Jun 2023 - 25 Jun 2023
reviewed on hcom

5 out of 5 stars

Great hotel. Awesome pool for families and walkable restaurants. Good location. Friendly breakfast staff!!
D

David

21 Apr 2023 - 23 Apr 2023
reviewed on hcom

5 out of 5 stars

All was very good. A little noisy late the first night. We were on first floor close to the lobby where there was a kids’ party that last past 11pm.
A

Angela

10 Jun 2022 - 12 Jun 2022
reviewed on orbitz

3 out of 5 stars

I was a bit disappointed with this property considering it's part of the Marriott Bonvoy family. While it was an okay stay can't say that I'd be quick to book with another Four Points. The bathroom was extremely and I mean extremely small. Fixed some coffee and wanted to use half and half ...it was thick and clumpy. Only to realize it expired in February. Dude.... it's June. Ended up getting coffee from lobby, it was fine. Lighting was a bit dim and not many TV viewing options. Surrounding area is nice lots of shopping and dining options. Kind of a chore getting out of the parking lot due to traffic on Popular Street. Although I didn't get opportunity to use... the gym looked nice and well equipped.
D

Douglas

9 May 2022 - 10 May 2022
reviewed on hcom

4 out of 5 stars

Wouldnt recommend because the breakfast was over-priced and not that good. We originally thought we were meeting family for breakfast so didnt factor in making reservation. That fell through so we ate at the hotel. Comparable hotels with free breakfast in the area. Outside of that stay was satisfactory.
A

14 Jun 2019 - 16 Jun 2019
reviewed on orbitz

5 out of 5 stars

The front desk customer service representative Dynisha was very polite and courteous to my family and I. She greeted us with a smile and made us feel welcomed immediately. My compliments to the rest of your staff as well.
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