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Hotel Indigo Memphis Downtown, an IHG Hotel

3 1/2 star hotel
8.2/10 Very Good
(1456 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Hotel Indigo Memphis Downtown is a family-friendly hotel in a central location, perfect for exploring the city's attractions. Families appreciate the hotel's helpful staff and convenient access to Beale Street and other nearby points of interest. While some reviews mention occasional noise, many guests highlight the positive experience and the hotel's overall vibe. The hotel also boasts a beautiful swimming pool.

Guest highlights

The helpful and accommodating staff
The hotel's central location and proximity to Beale Street and other attractions
The beautiful swimming pool

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a meeting room.

Nearby attractions

Hotel Indigo Memphis Downtown, an IHG Hotel is located in Downtown Memphis, a neighborhood in Memphis, and is in the entertainment district and near the airport. T. O. Fuller State Park and Court Square reflect the area's natural beauty and area attractions include Graceland and Memphis Music Hall of Fame. Mississippi River Museum at Mud Island and Memphis Rock 'n' Soul Museum are also worth visiting. Discover the area's water adventures with canoeing, boat tours, and fishing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Mini-fridge
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7:00 am–11:00 am: usd 10.00-24.00 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Pool sun loungers

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Memphis International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Indigo Memphis Downtown, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

15 reviews

Review data

5 star reviews

47%

4 star reviews

20%

3 star reviews

7%

2 star reviews

13%

1 star reviews

13%

We have selected a sample of reviews which reflect what families have said about Hotel Indigo Memphis Downtown, an IHG Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

S

Shavette

31 Aug 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

Wonderful hotel, centrally located to Beal street and several major attractions. The staff was absolutely fantastic. The adjacent restaurant has phenomenal food and great service. This hotel is a whole vibe. Our family loved it!!
J

Jared

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

2 out of 5 stars

When first arriving to check in a car had been been broken into right across the street. During checkin they gave us key to the wrong room and we walked in on a different family with kids. They then made them also come to front desk and show ID for them being it their room. Then they went back to room and there key was deactivated and had to return to front desk again. The hotel then charged us a room night in their system even though we paid in full through Expedia. Still working through getting that refund to CC. Room and pool area where both good and all staff was very friendly atleast.
M

Mercedes

13 Jul 2024 - 15 Jul 2024
reviewed on expedia

1 out of 5 stars

There was bugs on my bed , I reached out to the front desk and nothing was done .I brought an air mattress and sleep there with my child
M

Marilyn

12 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

I really enjoyed my stay at Comfort Inn Downtown Memphis. The main things I look for in a hotel is a clean room, clean bathroom, safe, comfortable beds, friendly and courteous staff, and a hot breakfast. We were there for my brother's funeral. You exceeded all of these by far and gave us comfort in a sad time. Thank you so much for your hospitality. We will stay again and recommend to family and friends.
B

Brandi

30 Jun 2024 - 1 Jul 2024
reviewed on hcom

2 out of 5 stars

Room was good. Pool was drained so we couldn’t use it. Not safe to walk the area after 7pm and there are no restaurants anywhere nearby. Homeless sleeping and lighting fires in ally next to building (staff didn’t seem to be phased or care). Would not book through Expedia. Parking is an extra $22 and breakfast is not included. Would certainly not recommend for families with children.
G

Grace

27 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

It was a nice hotel and family friendly.
J

Jacob

20 Jun 2024 - 21 Jun 2024
reviewed on hcom

5 out of 5 stars

Last minute booking and it did not disappoint. We and our two kids (13 & 11) enjoyed this stay very much. If you’re looking for perfection in aesthetics, this is not, but normal signs of wear and tear aside, this is a great place. We will look for Hotel Indigo for our next travel needs.
M

Mark

24 Apr 2024 - 26 Apr 2024
reviewed on hcom

4 out of 5 stars

Service was excellent. We had to check out early for a family emergency and they weee very friendly and accommodating. The room we stayed in was nice but there was a persistent hum all night from outside. We also turned the AC off but it continued to run. Otherwise, it was a great stay
S

Sasha

19 Oct 2023 - 22 Oct 2023
reviewed on expedia

4 out of 5 stars

I have stayed at other hotel indigo, this location met my standards in cleanliness, service and location. The last night did get rather noisy in the early hours of the morning. But overall my family and I enjoyed our stay. Front desk staff was very helpful with activities and restaurants.
R

Richard

7 Oct 2023 - 8 Oct 2023
reviewed on orbitz

5 out of 5 stars

We had to book at the last minute due to the mis-representation of another hotel. My family, wife and teen daughter and I, got a two queen room. It was clean, well appointed, and when we checked in at 12:30 AM after a band competition the staff was so nice and accommodating. Pool is beautiful even though we did not use it. Will stay here again!
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