Comfort Inn Memphis Downtown

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a rooftop terrace and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.

Nearby attractions

Located near the boardwalk, Comfort Inn Memphis Downtown is in Downtown Memphis neighborhood and is connected to the convention center. Beale Street and National Civil Rights Museum at the Lorraine Motel are notable landmarks, and the area's natural beauty can be seen at Mud Island River Park and Beale Street Landing. Looking to enjoy an event or a game while in town? See what's going on at FedEx Forum. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds

Microwave

Pool gate

Refrigerator

Rollaway/extra beds (surcharge)

Seasonal outdoor pool

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free buffet breakfast

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Accessible bathtub

Assistive listening devices available

Braille signage

Grab bar in bathtub

Grab bar near toilet

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Lever door handles

Low-height counter and sink

Pool hoist on site

Portable bathtub seat

Raised toilet seat

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchairs available on site

Things to do

24-hour fitness center

Seasonal outdoor pool

Outdoor

Outdoor furniture

Pool sun loungers

Rooftop terrace

Conveniences

Atm/banking services

Elevator

Front-desk safe

Vending machine

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Memphis International Airport

13 km from this hotel

Reviews that mention...

All reviews (11)staff (9)evening entertainment (2)clean (4)pool (3)location (1)accesibility (1)parking (2)

Family Reviews

for Comfort Inn Memphis Downtown

4 out of 5 stars

11 reviews

Review data

5 star reviews

36%

4 star reviews

45%

3 star reviews

0%

2 star reviews

0%

1 star reviews

18%

We have selected a sample of reviews which reflect what families have said about Comfort Inn Memphis Downtown

Showing 1 - 10 of 11 reviews

Latest reviews (11)

H

Heather

11 Sept 2023 - 12 Sept 2023

reviewed on orbitz

1 out of 5 stars

I made my reservations 2 or more hours ahead, usually Travelocity does great, but we got to the hotel and they couldn’t find our reservation. Was on the phone for over an hour with a rep who kept going between me and the night manager (mind you it was 6pm when we got there and 7:30 by the time we decided to leave). My family was tired from the drive and we thought we were going to get something to eat close by, but the time we done with deciding to just cancel the reservation, most restaurants were closing. The dumpsters are right outside the door, so immediately smelt trash. The staff seemed unwilling to work with the Travelocity rep and we could barely understand the rep. Had to ask many times, “I’m sorry I can’t understand you.”

R

Rich

30 Jul 2023 - 1 Aug 2023

reviewed on orbitz

4 out of 5 stars

housekeeping was on point by making the beds as well as refilled any shampoo/conditioner towels - much appreciated. front lobby was clean and staff were welcoming and informative at check-in. kitchen staff were quick to have hot breakfast filled and very helpful to the children when operating the hot waffle irons. the only thing i dislike was the smell of weed inside the room and the windows were paper thin. i could hear dogs barking and emergency vehicles passing by from the highest floor.

L

Lilly

31 May 2023 - 2 Jun 2023

reviewed on orbitz

4 out of 5 stars

The room was just right for our family. The staff was very nice. The breakfast was good. The only complaint was the pool. It was closed. One of the main reasons we choose this hotel was for the roof top pool with a view of the pyramid. My kids were quite disappointed that the pool was closed.

D

David

30 Apr 2023 - 3 May 2023

reviewed on hcom

5 out of 5 stars

Over 5 days,11 members of our family eventually occupied 4 rooms. We very much appreciated every staff member who made our stay enjoyable and comfortable. Their service was consistent & well done. Kudos & thank you so much!

T

Tina

4 May 2023 - 5 May 2023

reviewed on orbitz

5 out of 5 stars

The front desk staff were warm, welcoming and friendly. Check in was very efficient. The breakfast was great and lots of options. I would definitely stay here again and recommend my friends and family.

L

Luisa

29 Dec 2022 - 30 Dec 2022

reviewed on orbitz

4 out of 5 stars

The room was clean & comfortable for our one night stay. The staff was super friendly, especially the front desk. I would recommend it for families

J

Jaime

10 Dec 2022 - 11 Dec 2022

reviewed on hcom

1 out of 5 stars

THERE WERE BED BUGS IN OUR ROOMS. We talked to the front desk and they didn't seem to care about our concern. We were told that the manager was going to reach us about our findings, but never did. We traveled with small children was one beg bug was too many, let alone the handful of ones we found. So sleepless night trying to make sure kids were safe. Parking structure seemed that it took place in the movie set of Robocop that everything was very sketchy with bad light, the corridors that connected the packing to the elevators were pitch black, so you did not know if there were stairs or, to my surprise, puddle of smelly water.

S

Stefan

30 Jul 2022 - 1 Aug 2022

reviewed on hcom

5 out of 5 stars

Well maintained hotel and friendly service. We stayed as a family for 2 nights on the 15th floor with a wonderful view on the river. Hotel staff was very friendly as well the breakfast service was great! Thank you for having us. Parking is at the hotel with fair pricing.

P

Paul

1 Aug 2022 - 2 Aug 2022

reviewed on orbitz

5 out of 5 stars

The rooftop pool was awesome! It overlooks the river and was very enjoyable in the afternoon with the family. Rooms were clean and comfortable and the service was excellent!

K

Kelly

23 Jun 2022 - 26 Jun 2022

reviewed on orbitz

4 out of 5 stars

We were not able to use the pool it was not clean on the day we could. They said there were some kids in it earlier and that why it was dirty (it was 9am)