1/29

Wilderness at the Smokies - Stone Hill Lodge

3 1/2 star hotel
8.4/10 Very Good
(2772 verified Hotels.com guest reviews)
See verified family reviews (377)

generated by AI based on family reviews

Overview

Families consistently praise Wilderness at the Smokies - Stone Hill Lodge for its fantastic water park, a major highlight for children of all ages. The resort offers a range of activities suitable for both adults and children. While some reviews mention minor drawbacks such as limited restaurant hours and small bathrooms, the overwhelmingly positive feedback points to a fun-filled family experience.

Guest highlights

The extensive water park, a particular hit with children.
The wide variety of activities catering to both adults and children.

About the hotel

This resort features 7 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.

Nearby attractions

Located in Sevierville, Wilderness at the Smokies - Stone Hill Lodge is connected to the convention center. Titanic Museum and Hollywood Wax Museum are cultural highlights, and some of the area's popular attractions include WonderWorks and Dollywood's Splash Country. Traveling with kids? Don't miss Dollywood. Spend some time exploring the area's activities, including golf lessons, hiking/biking trails, and outlet shopping.

Popular amenities

Family friendly

Access to nearby indoor pool
Access to nearby outdoor pool
Arcade/game room
Bowling alley
Children's club (surcharge)
Children's pool
Free water park access
Grocery/convenience store
Indoor pool
Laundry facilities
Lazy river
Microwave
Mini golf
Playground
Pool gate
Refrigerator
Seasonal outdoor pool
Snack bar/deli
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

3 poolside bars and 4 bars/lounges
7 restaurants and 2 coffee shops
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Golf clubhouse
Golf pro shop
Laundry facilities
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

36 holes of golf
Access to nearby indoor pool
Access to nearby outdoor pool
Arcade/game room
Bowling alley
Children's pool
Fitness center
Free water park access
Ice skating
Indoor pool
Lifeguards on site
Mini golf
Playground
Seasonal outdoor pool
Shopping

Outdoor

Firepit
Lifeguards on site
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Elevator
Gift shop/newsstand
Grocery/convenience store
Lockers available
Vending machine

More

Designated smoking areas
Fireplace in lobby

Nearest Airport

Airplane
McGhee Tyson Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for Wilderness at the Smokies - Stone Hill Lodge
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

377 reviews

Review data

5 star reviews

54%

4 star reviews

20%

3 star reviews

13%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Wilderness at the Smokies - Stone Hill Lodge

Showing 1 - 10 of 377 reviews

Latest reviews (377)

C

Cathlene

9 Oct 2024 - 12 Oct 2024
reviewed on hcom

5 out of 5 stars

We had an amazing time in TN and Wilderness Stone Hill Lodge was beyond amazing! Our two children had the best time at the waterpark, arcade, and food shops. We have raved about our stay with family and friends and will return next year and hopefully with a large group :)
l

lindsay

3 Oct 2024 - 4 Oct 2024
reviewed on hcom

5 out of 5 stars

Our stay was amazing starting from the friendliness at check in to the cleanliness of the room. Not only was the resort beautifully decorated but the indoor water park was a hit with our children .
D

Deisha

13 Sept 2024 - 15 Sept 2024
reviewed on hcom

1 out of 5 stars

There was nothing I liked about this stay. The hotel rooms are very expensive for what they are. The bathroom is very small. You can’t get in the bathroom without stepping onto the toilet, squatting. This is terrible for kids. One bed took up most of the space. Called for extra towels & got none. Noticed a few weak spots in our floor & it scared the hell out of me. We stayed away from the room for the most part because of this. There is no room to walk in the room. It was a horrible stay. Parking was horrible because the hotel is hooked onto their convention center. The hotel was presented the opposite of what I experienced. The hotel staff just started and never spoke back or even smiled. They looked miserable. There was no room to unpack in the room.
A

Ashley

20 Aug 2024 - 21 Aug 2024
reviewed on hcom

5 out of 5 stars

We had a great time at the Wilderness! We have stayed several times in the past, but this was the first time staying at the Stone Hill Lodge. As always, our stay was comfortable, and our kids had a blast at the water park!
M

Michelle

20 Jun 2024 - 24 Jun 2024
reviewed on hcom

5 out of 5 stars

Great for all my grandchildren we enjoyed
J

Jennifer

3 Aug 2024 - 7 Aug 2024
reviewed on hcom

5 out of 5 stars

We had an amazing time and will be back. So much to do for adults and kids of all ages.
B

Brenda

4 Aug 2024 - 6 Aug 2024
reviewed on hcom

2 out of 5 stars

At check in we were prepared to pay the other half of the amount that was listed on Hotels.com but were unaware of an extra $68 in "resort fees" we had to pay, so that was great. Second thing was that one of the reasons we booked was because of the new attractions, which 2 of the three were down for our entire stay. The Kalidescope Lazy River and the new water coaster kept having issues and was going down often. We also upgraded arcade passes to be unlimited and the kids went to the 3d shooting attraction and loved it, but then was informed that attraction was not included in "unlimited". Also, paid for a $4.50 fountain drink, left it for just a minute on the table, came back to get it, it was thrown away, when we asked to get another one a very grumpy person said no. This place is not very friendly and seems like they don't really care about service but by gosh they want that money. Definitely not like Disney or Dollywood, or for that matter, Chick-Fil-A. Guess they're more like McDonalds in that they don't give two rips about customer service. They had a $99 stay again deal and that still wasn't enticing enough after the way we were treated.
R

Rebecca

21 Jul 2024 - 24 Jul 2024
reviewed on hcom

4 out of 5 stars

The Wilderness is a great place for kids of all ages. My only complaint is so many shops/restaurants are closed at the times you would want them to be open. Example, Stone Hill Starbucks was open 8am-11am!
C

Charles

16 Jul 2024 - 17 Jul 2024
reviewed on hcom

5 out of 5 stars

We spent a night and had a great time. The day of check in we stayed in the indoor water park. After checkout you get to stay all day at the Waterpark with your wristbands. So we went to the out door park. Only suggestion for outdoor park is more shade. The concrete gets so hot on children’s feet.
S

Samantha

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

The kids absolutely loved it. Kinda pricy on food and drinks but overall cant beat the covience of everything in one place.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels