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Central Hotel, Ascend Hotel Collection

2 1/2 star hotel
9.2/10 Wonderful
(113 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite. Housekeeping is available on request.

Nearby attractions

Located in Sevierville, Central Hotel, Ascend Hotel Collection is near the airport and near theme parks. Titanic Museum and Hollywood Wax Museum are cultural highlights, and some of the area's popular attractions include WonderWorks and Dollywood. Looking to enjoy an event or a game while in town? See what's happening at The Ripken Experience - Pigeon Forge or Smokies Stadium. Spend some time exploring the area's activities, including outlet shopping and winery tours.

Popular amenities

Family friendly

Kitchen
Laundry facilities
Microwave
Refrigerator
Sofa bed
Washer/dryer

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe

Guest services

Concierge services
Front desk (limited hours)
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Outdoor

Rooftop terrace

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
McGhee Tyson Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for Central Hotel, Ascend Hotel Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Central Hotel, Ascend Hotel Collection

Latest reviews (3)

K

KEREN

4 Apr 2024 - 7 Apr 2024
reviewed on expedia

3 out of 5 stars

If I booked with them again, I wouldn't book through Expedia. There was ANOTHER fee added on to each room that Expedia doesn't include in the pricing so make sure you add about another $203 to your booking. I was aware about the $30/day fee for using the parking lot, coffee pot, paper towels, etc. The staff was really nice. The hotel appeared really clean, but one of my friends found a wad of hair piled up in the sheets so you know the sheets weren't changed from the last guest. The hotel changed the sheets and compensated us the $30/night fee. I also didn't like how they want us to take the trash out at the end of our stay. The hotel is set up for a longer stay so I can understand that guest may leave a larger amount of trash than at short term stay hotels, but I feel like that's not being hospitable. They should change their policy to place all trash in the trash bags and leave them by the door, instead of having their guests take the trash out. They should mention that at check-in or at least tell us to read all instructions on the refrigerator. If I didn't see 3 families take out their trash, I probably would have been charge for not taking it out. The ice cream shop at the property was nice, so of us had mix feelings about the coffee shop, and there's a really good restaurant called the Appalachian that is walking distance from the hotel.
K

Kenisha

16 Jul 2023 - 19 Jul 2023
reviewed on expedia

5 out of 5 stars

The 2 bedroom, 2 bathroom was perfect for our family of six. 2 adults, 4 kids and we loved it. Clean, spacious and beautiful. We will definitely return.
K

Kevin

8 Aug 2022 - 11 Aug 2022
reviewed on expedia

5 out of 5 stars

This is an excellent choice for families. Our unit had three bedrooms and two bathrooms with a full size kitchen. It was well equipped and perfect for families looking to be close to Dollywood and the surrounding area.
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