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Creekstone Inn

2 star hotel
9/10 Excellent
(2164 verified Hotels.com guest reviews)
See verified family reviews (65)

generated by AI based on family reviews

Overview

Creekstone Inn provides spacious family rooms with two king beds separated by a bathroom, ensuring parents' privacy. Families appreciate the hotel's location near a river, perfect for tubing and wildlife viewing (geese, ducks, and groundhogs). While some maintenance issues have been reported, the friendly staff and generally positive experiences make it a good value option for families seeking a relaxing getaway. Note that breakfast is mentioned as a good perk by some, however other reviews mention that the breakfast was only so-so.

Guest highlights

The spacious rooms with two king beds separated by a bathroom for privacy.
Tubing down the river and watching wildlife (geese, ducks, and groundhogs).
The friendly and accommodating staff.

About the hotel

This smoke-free hotel features a seasonal outdoor pool, express check-in, and tour/ticket assistance. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe.

Nearby attractions

Located in Pigeon Forge, Creekstone Inn is near theme parks and on a river. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and travelers looking to shop may want to visit Island at Pigeon Forge and Tanger Outlets. Dollywood and WonderWorks are not to be missed. Spend some time exploring the area's activities, including winery tours, outlet shopping, and golfing.

Popular amenities

Family friendly

Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily 7 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Tour/ticket assistance

Accessibility

Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Pool hoist on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool

Things to do

Seasonal outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
McGhee Tyson Airport
41 km from this hotel
Asheville Regional Airport
98 km from this hotel
map

Reviews that mention...

Family Reviews

for Creekstone Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

65 reviews

Review data

5 star reviews

65%

4 star reviews

18%

3 star reviews

11%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Creekstone Inn

Showing 1 - 10 of 65 reviews

Latest reviews (65)

J

Jarvis

27 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

We had room on end right above the little rapids. I took my comfy lawn chair out on our private patio, sat in the dark, and listened to the water. I fell asleep out there. Was nice. People were very kind and accommodating. Was safe place as well. I woke up needing food and walked, in the dark, to a station on the strip. I would very much enjoy staying here again. I hope to bring my grand kids back over for a trip some time. They would think the little river was coolest thing ever.
B

Brett

11 Apr 2024 - 14 Apr 2024
reviewed on expedia

5 out of 5 stars

We love Creekstone Inn. My family and I return and our decision is confirmed each time we visit. The staff is EXTREMELY friendly. Rooms are clean, love the balconies. Breakfast is also good. Parking can be tight at night. Overall, extremely satisfied.
G

Geneva

26 Jun 2024 - 28 Jun 2024
reviewed on hcom

2 out of 5 stars

The layout of the room was very nice with the bathroom and sink area between the two beds to offer some privacy. Each bed has its own TV, which is nice if you're traveling with kids. The balcony over the river is lovely. I wanted to use it more, but all the rooms around me had smokers out on the balconies, so it was hard to breathe. My kids had a great time playing in the river. The property has tubes you can borrow, but only from 10 a.m. till 6 p.m., so we were never able to do it. The quilts on the bed are so cute, with bears and cabins. It could be a great hotel, but it's also quite run-down, and it's surrounded by dilapidated buildings (the one across the parking lot is literally crumbling) and a noisy go-kart place. The hotel itself is also in disrepair with very warped floors in the rooms and some mold on the walls. The AC is super loud and doesn't work very well. There's only 1 elevator and it's very slow and always full, so plan on taking the stairs. The breakfast was just so-so, what you'd expect from a hotel continental breakfast, but the women working there were the kindest, sweetest workers, possibly the best thing about this hotel. The front desk guy was also very nice. All in all, for the price, it's a good deal, but if you can spend a little more, there are much, much nicer hotels in the area.
J

Jen

9 Jun 2024 - 13 Jun 2024
reviewed on hcom

5 out of 5 stars

Love this place. Perfect for a family. The 2 beds are divided by the bathroom, so we had privacy from the kids. TV for each bed. Very clean. They gave us fresh towels and coffee every day. We love tubbing down the river and feeding the ducks, geese, and adorable groundhogs. Our room was upgraded to 2 kings instead of queens. The breakfast was fantastic. Staff was friendly. Would highly recommend this hotel.
Y

Yalan

8 Jun 2024 - 11 Jun 2024
reviewed on expedia

5 out of 5 stars

Good stay. Had a small problem of sink, got fixed right away. Good service and clean room. Spacious for family to stay. Nice environment, my kid enjoyed watching ducks every morning!
B

Brittany

27 May 2024 - 30 May 2024
reviewed on hcom

3 out of 5 stars

The room was pretty clean when we walked in, however it smelled very nasty. It was like an old, musty smell. It was so bad that we had to purchase air freshener for it. If it wasn’t for the air freshener, the stay would have been very uncomfortable. Also, the room divided closest to the patio was very humid and hot. There was only an air conditioner on the room closest to the front door which made it very uncomfortable to sleep. However, with this problem, we went to the front office to address it and they gave us a box fan which helped tremendously. They were super nice about it and quick about getting the fan. The staff were amazing. Now Breakfast. We ate in their cafeteria the first day of our stay. They had a great variety of food, but the eggs tasted awful / gritty and the potatoes were undercooked. Overall, very friendly staff and the only reason it has such a low review on cleanliness is because of the smell. Don’t get your hopes up on the breakfast. Would definitely stay there again if they got a better air conditioning system / units. One thing I forgot to put was that the geese were so awesome. I, my kids, and friends got to go feed the geese which was so fun and helped create memories on this trip. The creek behind the hotel is so peaceful and relaxing to clear your mind.
R

Rosebud

26 May 2024 - 30 May 2024
reviewed on hcom

5 out of 5 stars

Everything was great in our room.Check in and check out was really smooth. We loved seeing all of the geese and ducks and all of the baby geese and ducks and groundhogs.Thanks for the gteat stay.
S

Shari

22 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

We stayed at the Creekstone Inn in May 2024, our third time staying there. As always it did not disappoint. It is in a great location, the staff are very friendly and helpful, the free tubing and free breakfast are great perks, and the suite that we had with two king beds each in their own room was fantastic. We loved sitting out on the balcony overlooking the river and the wildlife. I highly recommend the Creekstone Inn for singles and families. Our family hopefully will back be back many more times.
R

Robert

15 May 2024 - 24 May 2024
reviewed on expedia

4 out of 5 stars

Over all good place to stay trash in packing lot wasn’t clean until my family cleaned it and internet didn’t work very good
D

Dawn

11 May 2024 - 18 May 2024
reviewed on expedia

2 out of 5 stars

We stay for a week. The staff at the office were very nice. Our bed was never made up or sheets changed until we requested it. And even after that day our bed was never made up again. Nor was the room cleaned. They did bring clean towels and took out the trash. There was no counter space to do anything. We had to live out of our suitcases because there was no where to put out clothes. The handle on the toilet had to be jiggled to stop it from constantly running. The stopper in the tub was broken. I had to move it every time I took a shower to keep the water from building up. There was no overhead lighting in the kitchen and livingroom. There was a dim light underneath the microwave. The only heating/cooling unit was beside the bed. The heat didn't make it to the living area. The freezer wasn't working properly. We bought ice cream that melted and had to be thrown out. I usually recommend places that I stay to my friends and family but I cannot in good conscience recommend this hotel.
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