Best Western Plaza Inn

About the hotel

Along with 2 outdoor pools, this smoke-free hotel has an indoor pool and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, a meeting room, and laundry facilities are onsite.

Nearby attractions

Best Western Plaza Inn is located in Pigeon Forge. The area's natural beauty can be seen at Great Smoky Mountains National Park and popular attractions include Dollywood and Ripley's Aquarium of the Smokies. Great Smoky Mountain Wheel and The Track are also worth visiting. Spend some time exploring the area's activities, including golfing, snowboarding, and skiing.

Popular amenities

Family friendly

2 outdoor pools

Children's pool

Indoor pool

Laundry facilities

Microwave

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily 7 am–10 am

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

2 outdoor pools

2 spa tubs

Children's pool

Indoor pool

Outdoor

Pool sun loungers

Conveniences

Elevator

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airports

McGhee Tyson Airport

40 km from this hotel

Asheville Regional Airport

99 km from this hotel

Reviews that mention...

All reviews (47)pool (20)clean (20)staff (19)parking (8)location (6)evening entertainment (1)accesibility (1)

Family Reviews

for Best Western Plaza Inn

4.5 out of 5 stars

47 reviews

Review data

5 star reviews

51%

4 star reviews

40%

3 star reviews

6%

2 star reviews

2%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plaza Inn

Showing 1 - 10 of 47 reviews

Latest reviews (47)

K

Kathy

16 Aug 2024 - 18 Aug 2024

reviewed on hcom

5 out of 5 stars

Very pleasant check in,room was very spacious suite and very clean The whole property was lit up and felt family friendly,the 3 pools gave us options if one was crowded Breakfast was great with sausage eggs biscuits gravy,yogurt oatmeal juice,coffee We enjoyed our stay very much We will go back Close to all the major attractions too The employees were all very friendly Thank you so much

H

Heather

19 Jul 2024 - 23 Jul 2024

reviewed on hcom

4 out of 5 stars

It was a great trip with family. The rooms were clean and nicely renovated! The pool area was clean and the towels were well stocked. Breakfast was pretty good but I wish there was a variety of foods instead of the same thing every day. The front desk and hospitality staff were very welcoming and helpful! Would highly recommend this property on the main strip of Pigeon Forge next to the Dolly Parton Stampede and near mini golf, go karts, and lots of restaurants!

A

April

10 Jul 2024 - 11 Jul 2024

reviewed on hcom

5 out of 5 stars

Photos are a bit deceiving but the hotel is very nice. Not as big as it looks in photos. Very clean and comfortable. Great for families with kids. My sister and I had a quiet room away from large groups. We would come back here.

J

Jada

14 Jun 2024 - 16 Jun 2024

reviewed on expedia

5 out of 5 stars

I loved that it had 3 pool options, and it has a small pool for my toddlers. Has a nice little breakfast, rooms were clean, and walking distance to a few places. We will be back our next visit!

B

Bethany

7 Jun 2024 - 10 Jun 2024

reviewed on expedia

5 out of 5 stars

Very clean and well kept. The pools were a hit with our kids.

s

shelene

1 Jun 2024 - 8 Jun 2024

reviewed on expedia

4 out of 5 stars

Nice… it had several pool options for the kids.

J

Jenny

27 May 2024 - 31 May 2024

reviewed on expedia

4 out of 5 stars

We loved the family oriented atmosphere! The staff were extremely helpful and polite! We had fresh linens and our room was clean every day! You might want to bring your own pool towels, pool towels weren’t always available. This didn’t hinder our stay or the fun we had!

K

Karen

1 Jun 2024 - 2 Jun 2024

reviewed on hcom

5 out of 5 stars

The rooms were clean and spacious. The kids loved the indoor and outdoor pool! The staff was helpful and friendly.

S

Sarah

27 May 2024 - 30 May 2024

reviewed on orbitz

5 out of 5 stars

The multiple pools were a hit with the kids and the rooms were very comfortable and clean. Staff was fantastic! Close to Dollywood and downtown - easy to get in and around.

V

Vicki

2 May 2024 - 5 May 2024

reviewed on expedia

4 out of 5 stars

The bathroom was on the small side..but we had great water pressure! There really was no complaints. The kids loved the pools.