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Embassy Suites Knoxville West

3 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(996 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Embassy Suites Knoxville West receives positive feedback for its cleanliness, quiet atmosphere, and friendly staff. The complimentary breakfast buffet is frequently praised. While some guests have reported negative experiences, the majority of reviews highlight the hotel's suitability for families and its convenient location.

Guest highlights

The spotless and quiet atmosphere of the hotel.
The friendly and conscientious staff.
The excellent free breakfast buffet with hot, well-prepared food.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Located in Knoxville, Embassy Suites Knoxville West is in the business district. Crescent Bend House & Gardens and Knoxville Museum of Art are cultural highlights, and some of the area's attractions include ICEARIUM and World's Fair Park. University of Tennessee Gardens and Frank H. McClung Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Free cooked-to-order breakfast available weekdays 6:00 am–9:30 am
Free daily reception
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Sauna
Spa tub

Outdoor

Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
McGhee Tyson Airport
16 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites Knoxville West
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Embassy Suites Knoxville West

Latest reviews (5)

J

Jeff

4 May 2024 - 6 May 2024
reviewed on expedia

5 out of 5 stars

Nice venue for a family gathering place for a wedding in town.
N

Nancy

24 Mar 2024 - 26 Mar 2024
reviewed on expedia

5 out of 5 stars

The hotel was spotless and extremely quiet. The staff were very friendly and conscientious. The free breakfast buffet was excellent with everything hot and well-prepared. It was a very convenient and comfortable stay while visiting family in a nearby health care facility.
S

Siva

17 Feb 2024 - 18 Feb 2024
reviewed on expedia

5 out of 5 stars

Good place for family to stay.
T

Tuwana

28 Aug 2022 - 30 Aug 2022
reviewed on travelocity

4 out of 5 stars

I enjoyed my stay with Embassy Suites Knoxville West and would recommend this hotel to my friends and family!
A

9 Aug 2019 - 11 Aug 2019
reviewed on travelocity

1 out of 5 stars

This was an awful stay. The room was not clean, the rags were left in our room, room was not vacuumed, the pool was not cleaned properly after a little bit vomited in it, management opened pool up a few minutes later even though we told them that the child had vomited in pool, it was an awful stay. Only one person cooking and two helping around. I paid more expecting more will not return
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