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Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel

2 1/2 star hotel
8.4/10 Very Good
(504 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.

Nearby attractions

Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel is located in Jackson. Cypress Grove Nature Park and Milan City Park reflect the area's natural beauty and area attractions include Casey Jones Village and International Rock-A-Billy Hall of Fame and Museum. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson.

Popular amenities

Family friendly

Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

0%

3 star reviews

0%

2 star reviews

60%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel

Latest reviews (5)

T

Theo

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

2 out of 5 stars

There was kids running the hallways late into the night. Went to breakfast twice trying to eat and both times the food trays were empty. Room had a musty, previous smoker smell. My favorite was the used band aid left on the bathroom counter.
M

MICHAEL

8 Jun 2024 - 9 Jun 2024
reviewed on hcom

5 out of 5 stars

Even with a bunch of kid ball players there it was a pleasant stay rooms were quiet. Ample parking, lots of room for gatherings outside. Easy on easy off. Adequate breakfast for driving all day. Close to a distillery and winery.
J

Jacquelyn

16 Jun 2023 - 18 Jun 2023
reviewed on hcom

5 out of 5 stars

Excellent location! My family stayed here for a baseball tournament that was held within walking distance. (Did we walk - no - but we could have.) We had an extra teammate with us, and utilized the pullout sofa. The hotel had ran out of blankets, but offered a duvet cover for the use of the pullout. The second night, a blanket was available. No other issues than that! Breakfast was good. The suite was spacious enough for 4 people to have their own area to relax in. Very nice staff and attentive to their guests!
K

Kristina

28 May 2022 - 29 May 2022
reviewed on hcom

2 out of 5 stars

Hotel was pleasant and clean. We needed to use the pull out sofa bed; I called to request linens because none were provided. We waited over an hour and no one came and it was late, I needed to get my kids to bed. We ended up adjusting the thermostat and pulling a sheet off another bed to make do. Also, the queen beds had king size fitted sheets on them so they were abit awkward and slipped off.
A

14 Jun 2023 - 16 Jun 2023
reviewed on hcom

2 out of 5 stars

This hotel is very popular with childrens sports teams. The very loud pool party went on until 10pm. Then they came inside to run the halls. Very annoying if you have to work the next day. One of the 2 towels in our room was dirty so we had to share. The next day instead of fresh linens, we received a letter under the door that they didn't have enough staff to clean rooms. Front desk had a lot of attitude. Would not recommend staying here! Accumulated dirt around the edges shows this property is long overdue for a renovation, or maybe it's the lack of cleaning staff.
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