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Fairfield Inn & Suites by Marriott Jackson

2 1/2 star hotel
9.2/10 Wonderful
(684 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Fairfield Inn & Suites by Marriott Jackson offers a pleasant stay for families, with guests consistently praising the cleanliness of the rooms and the friendliness of the staff. The hotel's breakfast is also a highlight, and the pool is popular with children. While some guests have mentioned issues with the air conditioning and potential difficulties with room requests during renovations, the overall experience is generally positive, making it a suitable option for family trips.

Guest highlights

The excellent and friendly staff
The cleanliness of the rooms and linens
The delicious breakfast with a wide selection of choices
The pool, which the kids thoroughly enjoyed

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

In the business district, Fairfield Inn & Suites by Marriott Jackson is in an area with good shopping. Rusty's TV and Movie Car Museum and International Rock-A-Billy Hall of Fame and Museum are cultural highlights, and travelers looking to shop may want to visit Old Hickory Mall. Check out an event or a game at West Tennessee Healthcare Sportsplex, and consider making time for Casey Jones Village, a top attraction not to be missed.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:30 am–9 am on weekdays and 7 am–9:30 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Tennis

Outdoor

Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Fairfield Inn & Suites by Marriott Jackson
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Fairfield Inn & Suites by Marriott Jackson

Latest reviews (4)

R

Robert

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

4 out of 5 stars

Great stay with the family on a road trip. Staff was excellent and very friemdly. It was very quiet. The rooms and linens were clean. We had a little heat wave that day..100 degrees... AC wasn't satisfactory at all. I keep my house on 71 but this room never got below 76, the hallways were a good 80-85 or better....
C

Connie

4 Feb 2024 - 5 Feb 2024
reviewed on expedia

5 out of 5 stars

This property was excellent, beautiful, and clean. The staff helpful . Breakfast was excellent with great choices. We stayed there whe going to meet up with our grandkids on a Friday. It was so above average that we also stayed there on our way back home.. great bed and shower. Excellent!!!!
M

Michelle

7 Apr 2023 - 10 Apr 2023
reviewed on hcom

1 out of 5 stars

No one informed me they were renovating hotel. I had 2 children with me and they placed us on 4th floor I requested room on lower floor none was available
S

Sue

13 Mar 2023 - 14 Mar 2023
reviewed on hcom

5 out of 5 stars

Great stay at the Fairfield Inn. Was there for a one-day and night trip with grandkids for Spring Break. Kids said the room was the best every, and they had a blast in the pool. Would reccommend.
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