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Hilton Garden Inn Jackson

3 star hotel
8.8/10 Excellent
(578 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center. Weekly housekeeping is available.

Nearby attractions

Hilton Garden Inn Jackson is located in Jackson. The area's natural beauty can be seen at Cypress Grove Nature Park and local attractions include Casey Jones Village and International Rock-A-Billy Hall of Fame and Museum. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Self-serve breakfast available for a fee 6 am–10 am on weekdays and 7 am–11 am on weekends: usd 4.95-12.95 for adults and usd 4.95-5.95 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Seasonal outdoor pool

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Jackson
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Jackson

Latest reviews (3)

D

Danielle

5 Jul 2024 - 8 Jul 2024
reviewed on hcom

5 out of 5 stars

From the checkin to checkout the staff and accommodations were excellent! The staff are awesome! The hotel was clean and the beds were comfortable. My nieces loved the pool and sitting outside was very relaxing. The breakfast was delicious but not free. My mistake for not reading and just assuming “breakfast provided” meant free. The only complaint was the pillows were very flat so if you like fluffy and firm bring your own. LOVED it and will stay again when I visit family.
C

Crystal

19 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

Kim, Terry, and Troy were the best hosts ever. They accommodated my family above and beyond our expectations. Hotel is clean and nicely furnished and close to shopping and dining. Also worth noting, I’m a Tesla owner, so having the fast charger in the parking lot was SUPER CONVENIENT and such a welcomed amenity.
S

SANDRA

4 Feb 2023 - 6 Feb 2023
reviewed on travelocity

1 out of 5 stars

The hotel was filthy mold. Filthy chair headboard. Disgusting grilled chick sandwiches hard and tasted spoiled over charged. I did not complain as the woman at desk was very rude and rough and could not approach. I was there on an emergency with family member. Horrible place I am reluctant to use Expedia again as your reviews were false!
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