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Candlewood Suites Nashville - Franklin, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(360 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Franklin, Candlewood Suites Nashville - Franklin, an IHG Hotel is connected to a shopping center. Travelers who have shopping on the agenda can visit The Factory and CoolSprings Galleria, while those looking for another kind of activity may want to check out Arrington Vineyards. Looking to enjoy an event or a game while in town? See what's going on at Bridgestone Arena.

Popular amenities

Family friendly

Dvd player
Full-sized refrigerator
Grocery/convenience store
Indoor pool
Kitchenette
Laundry facilities
Microwave
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Pool hoist on site
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Bbq grill(s)
Outdoor entertainment area
Outdoor furniture
Picnic area

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store

More

Communal living room
Shared microwave
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Nashville International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for Candlewood Suites Nashville - Franklin, an IHG Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

4 reviews

Review data

5 star reviews

0%

4 star reviews

50%

3 star reviews

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2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Candlewood Suites Nashville - Franklin, an IHG Hotel

Latest reviews (4)

L

Lisa

26 Apr 2024 - 28 Apr 2024
reviewed on hcom

4 out of 5 stars

The stay was pleasant. Room was clean and mostly comfortable. The lobby had a pool table and I think it was a shuffle board table. My kids enjoyed that and the heated indoor pool. I would definitely stay again and I would recommend to others. Staff was nice and accommodating.
J

Jada

29 Mar 2024 - 31 Mar 2024
reviewed on hcom

4 out of 5 stars

Service was really good, room was nice and clean. There were people above me with children that were really loud though. The snacks were unnecessarily expensive unfortunately. Overall the room was perfect.
M

Marco

16 Dec 2023 - 17 Dec 2023
reviewed on expedia

1 out of 5 stars

Checked in, went to our room and it was entirely untouched from the previous guest. Called front desk wouldn’t get us another. They Sent someone up and although she did a good job. There were 2-3 other cleaning staff that walked by or checked in and didn’t help. Took 30-40 minutes to get all finished up after check in all while me the wife and 3 kids stood in the hallway with luggage and Made us late to our event.
M

Makenzie

29 Nov 2023 - 30 Nov 2023
reviewed on expedia

1 out of 5 stars

This place is gross. Here now and crying cause my family of 5 is too stressed out to leave. I feel disgusting and just want to shower… but even the shower is gross. Whole room reaks of urine and my kids are sleeping on a stained pull out couch. Worst place ever, don’t stop here. Don’t know where any good reviews came from.
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