Embassy Suites Nashville South/Cool Springs

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free wired Internet in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

In the business district, Embassy Suites Nashville South/Cool Springs is in an area with good shopping. SOAR Adventure Tower and Nashville Zoo are local attractions and those in the mood for shopping can visit CoolSprings Galleria and The Factory. Ford Ice Center Antioch and Cheekwood Estate & Gardens are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Indoor pool

Laundry facilities

Microwave

Refrigerator

Sofa bed

Wifi

Available in all rooms: wifi (usd 9.95 per 24-hour period), wired internet (surcharge)

Available in some public areas: free wired internet

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Free daily reception

Room service available

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Porter/bellhop

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Nashville International Airport

23 km from this hotel

Reviews that mention...

All reviews (38)staff (14)sleeping arrangements (2)pool (10)clean (10)evening entertainment (1)accesibility (3)location (2)parking (1)

Family Reviews

for Embassy Suites Nashville South/Cool Springs

4 out of 5 stars

38 reviews

Review data

5 star reviews

42%

4 star reviews

18%

3 star reviews

16%

2 star reviews

21%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Embassy Suites Nashville South/Cool Springs

Showing 1 - 10 of 38 reviews

Latest reviews (38)

B

Benjamin W

18 Jul 2024 - 19 Jul 2024

reviewed on hcom

2 out of 5 stars

I expect a lot from Embassy and have had some great stays! - but this time, they did not deliver. I believe the air conditioner was broken (it only cooled down 2 degrees over night). The wallpaper was peeling in the bedroom and bathroom. The toilet was really low - like a child-sized toilet at a daycare facility. The bathtub had something in the bottom of it (looked like mold - but when I tried to rub it out, it just stayed) - we refrained from bathing since we would be home the next day.

J

Jim

27 Jun 2024 - 29 Jun 2024

reviewed on hcom

3 out of 5 stars

It was very warm in the hotel, our room, and the other room that our family was staying in. I asked at the front desk if there was a problem with the AC. (At the front desk there were multiple fans going to keep the staff cool.) I was told that there was not a problem with the AC but the hotel had a new energy efficient AC that was motion centered. So the front desk person said the more that you move around the room the more the AC will work. The AC in our room never got below 74 degrees. We ended up buying fans to help keep the room cooler. It was still warm in our room the entire trip. It was also warm in the common spaces of the hotel.

C

Cheryl

3 May 2024 - 6 May 2024

reviewed on expedia

3 out of 5 stars

I liked the bed...very comfy but the sofa bed was horrible. My granddaughter slept on couch because you could feel the mattress inner springs. I've slept on sofa beds but none of the mattresses had inner springs!! The room was also warm...never went below 72. Needed room service Sat. evening but they weren't operating. My granddaughter got sick and I couldn't leave her alone to get food. Had put some fruit in frig which leaked and base was broken. Also it was VERY noisy...lots of kids but not supervised... running in hallways screaming. Kids in adjacent room were bouncing ball off my wall and were also very loud. We checked out a day early and were charged $75 but will attempt to get reimreimbursed. All in all not a great visit.

T

Thomas

28 Apr 2024 - 29 Apr 2024

reviewed on expedia

5 out of 5 stars

It was great and our family enjoyed the overnight stay.

V

Vandy

26 Apr 2024 - 28 Apr 2024

reviewed on expedia

3 out of 5 stars

Did not get the room I reserved. Reserved double beds and got a king. Had to sleep on uncomfortable sofa bed with 2 grandchildren.

D

Dennis

4 Apr 2024 - 5 Apr 2024

reviewed on expedia

5 out of 5 stars

Great experience for family of 5

T

Tim

29 Mar 2024 - 30 Mar 2024

reviewed on expedia

5 out of 5 stars

The room was very clean, breakfast was generous, and the pool was great for the kids. My older boys were happy with the gym facilities as well. We needed a few extra bath towels and were able to get them very quickly. We would definitely stay again!

D

Danielle

14 Mar 2024 - 15 Mar 2024

reviewed on expedia

4 out of 5 stars

My husband and I took our children here for 1 night for a quick trip during during break. The main reason for picking this hotel is because it has an indoor pool. Check in was easy and the room was spacious, clean, and smelled good until we went in the bathroom. The toilet had not been properly cleaned and had stains. The tub also had big globs of hair in it. The pool was also closed due to maintenance which irked me because that was the main reason for picking the hotel. It eventually opened later on that night, so that made us very happy. The hotel has a lot of restaurants in the area and the space in the room was really good, tv in the bedroom and tv in the sitting area. Overall we wnjoyed our stay and would come back.

A

Angelia

8 Mar 2024 - 13 Mar 2024

reviewed on expedia

1 out of 5 stars

My family stayed 6 days and 5 nights and had our room.cleaned only once after requesting for a clean daily. We were given large garbage bags to empty our trash to leave in front of our door and to leave the dirty towels in front of the door; although the room was scheduled to be cleaned. Overall it was the cleanliness that was the disappointment.

M

Maya

15 Dec 2023 - 18 Dec 2023

reviewed on hcom

5 out of 5 stars

Everything was quick an easy! My family and I truly enjoyed our stay. We where in town for our daughters state cheer competition an from the time we arrived to the time we left the whole staff was wonderful!! Me and my husband enjoyed the bar which the restaurant an bar staff where a true joy to be around!! Thank you all for a wonderful time can’t wait to stay again