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Best Western Franklin Inn

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1061 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Best Western Franklin Inn offers a pleasant stay for families. While some guests noted cleanliness inconsistencies, many praised the recently renovated rooms and the wide variety of options at the complimentary breakfast. Families also appreciate the presence of a pool and a playground for children. The hotel's convenient parking is also a plus.

Guest highlights

The recently renovated rooms
The wide variety of options at the complimentary breakfast, including automated pancakes, eggs, sausage, biscuits and gravy, cereal, muffins, toast, English muffins, oatmeal, yogurt parfaits, coffee with flavored creamers and many juices.
The pool
The playground for kids

About the hotel

Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Located in Franklin, Best Western Franklin Inn is in the historical district. Pull-Tight Players Theatre and Franklin Theatre are cultural highlights, and some of the area's attractions include SOAR Adventure Tower and Cheekwood Estate & Gardens.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Continental breakfast available for a fee 6:00 am–9:00 am on weekdays and 6:30 am–10:00 am on weekends: usd 0.01 for adults and usd 0.01 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Outdoor pool

Outdoor

Picnic area

Conveniences

Ballroom
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Nashville International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Franklin Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

42%

4 star reviews

42%

3 star reviews

8%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Franklin Inn

Showing 1 - 10 of 12 reviews

Latest reviews (12)

J

James

18 Jul 2024 - 20 Jul 2024
reviewed on hcom

5 out of 5 stars

Had a great stay grand kids had a great time
C

Carolyn

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

This property has been completely renovated and it was beautifully done. It's a great stopover place for those traveling with children, including the outdoor pool and playground which is fenced on all sides to keep wandering toddlers contained.
D

DAVID

17 Dec 2023 - 19 Dec 2023
reviewed on hcom

5 out of 5 stars

Came in hot for a funeral, had other family stay at Embassy Suites about 2.3 miles away. Half the price, staff was awesome, hooked me up with razor and shaving cream. Good coffee, did not catch breakfast but staff was great over 2 days. Recommended. FYI, busy street with only fast food and gas stations in walking distance, but I was pleased staying here.
R

Ronald

13 Jul 2023 - 16 Jul 2023
reviewed on travelocity

4 out of 5 stars

I had an interesting stay. We were there 2days and three nights, everything was four star ( I have no complaints) but also nothing was overwhelming. It was exactly what I wanted and what I paid for. Very little interaction with staff ( spoke with breakfast staff once and complemented on excellent menus. I definitely will come back and recommend to my family.
K

Kim

1 Jul 2023 - 2 Jul 2023
reviewed on travelocity

2 out of 5 stars

The staff is friendly, so no complaints with their kindness. But the lack of control of kids and families running up and down throughout the morning and night was too much. Our lights didn’t work in the main bedroom area, and the weather stripping was absent on the bottom of the door, allowing smoke from cigs and other substances wafted into our room. I rarely complain but felt like the reviews I read prior to the stay were not at all our experience.
T

Terri

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

This was a great stay for visiting family. I was a little leary when we first got there looking at the exterior, but the rooms have recently been renovated. The breakfast area was great, and the staff was very welcoming. We will be staying again.
L

Laurie

18 Nov 2022 - 21 Nov 2022
reviewed on travelocity

5 out of 5 stars

My family and me enjoyed our stay and had a pleasant experience from receiving a cheerful welcome at check-in to a smooth and quick check-out. The daily hot breakfast options was the ‘icing on the cake’ for us. I highly recommend this property.
J

Jeffrey

12 Aug 2022 - 13 Aug 2022
reviewed on hcom

5 out of 5 stars

Very pleased with the whole process from check-in through checking out. It was very convenient to park right outside our room. Parking lot is well lit and I felt safe parking there. They have a nice pool and even a playground for the grade school kids. The free breakfast was amazing with a wide variety of choices (automated pancakes, eggs, sausage, biscuits w/gravy, cereal, muffins, toast, english muffins, oatmeal, yogurt parfaits, coffee w/flavored creamers, many juices).
J

Jaclyn

5 Aug 2022 - 6 Aug 2022
reviewed on hcom

4 out of 5 stars

Hotel was mostly good, but could be cleaner. It initially appeared clean, but when I wiped up the bathroom floor, the towel turned brown. There were also some stains on the sheets. Otherwise, the room was large and updated. Pool was big and there’s a playground for the kids. Breakfast had a good variety. Would stay again for the price and the area
J

James

28 Jul 2022 - 2 Aug 2022
reviewed on travelocity

4 out of 5 stars

Wish that all th3 big trucks visiting would park atvthe curb. You have elderly and families with you children who were unable to park closely tho their rooms!
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