Best Western Franklin Inn

Had a great stay grand kids had a great time

Came in hot for a funeral, had other family stay at Embassy Suites about 2.3 miles away. Half the price, staff was awesome, hooked me up with razor and shaving cream. Good coffee, did not catch breakfast but staff was great over 2 days. Recommended. FYI, busy street with only fast food and gas stations in walking distance, but I was pleased staying here.

I had an interesting stay. We were there 2days and three nights, everything was four star ( I have no complaints) but also nothing was overwhelming. It was exactly what I wanted and what I paid for. Very little interaction with staff ( spoke with breakfast staff once and complemented on excellent menus. I definitely will come back and recommend to my family.

The staff is friendly, so no complaints with their kindness. But the lack of control of kids and families running up and down throughout the morning and night was too much. Our lights didn’t work in the main bedroom area, and the weather stripping was absent on the bottom of the door, allowing smoke from cigs and other substances wafted into our room. I rarely complain but felt like the reviews I read prior to the stay were not at all our experience.

This was a great stay for visiting family. I was a little leary when we first got there looking at the exterior, but the rooms have recently been renovated. The breakfast area was great, and the staff was very welcoming. We will be staying again.

My family and me enjoyed our stay and had a pleasant experience from receiving a cheerful welcome at check-in to a smooth and quick check-out. The daily hot breakfast options was the ‘icing on the cake’ for us. I highly recommend this property.

Very pleased with the whole process from check-in through checking out. It was very convenient to park right outside our room. Parking lot is well lit and I felt safe parking there. They have a nice pool and even a playground for the grade school kids. The free breakfast was amazing with a wide variety of choices (automated pancakes, eggs, sausage, biscuits w/gravy, cereal, muffins, toast, english muffins, oatmeal, yogurt parfaits, coffee w/flavored creamers, many juices).

Hotel was mostly good, but could be cleaner. It initially appeared clean, but when I wiped up the bathroom floor, the towel turned brown. There were also some stains on the sheets. Otherwise, the room was large and updated. Pool was big and there’s a playground for the kids. Breakfast had a good variety. Would stay again for the price and the area

Wish that all th3 big trucks visiting would park atvthe curb. You have elderly and families with you children who were unable to park closely tho their rooms!

Convenient place but hard as heck to get out of the lot due to traffic. Plenty of parking for you, with a lovely breakfast better than others we've been to. Noise was a bit crazy - constant car start/stop, fire trucks, the service way between rooms being used half the night (right behind the bathroom wall), and MJ from other guests seeping in the A/C unit while enjoying a rousing phone conversation. Room was pretty clean, and smelled great otherwise. Pool was well maintained and the kid's park was a good distraction if you take the family. Could definitely use a new mattress and pillows.