Homewood Suites by Hilton Chattanooga - Hamilton Place

The only positive thing I experienced was the lady at the front desk, Kim. She was sweet and super helpful. Our room had a terrible smell from the moment we walked in. I did not formally complain about this, as I already knew there were no more available rooms bc I had family that booked a room as well and was told they got the last available room. But it was like it had been lived in for a long time and cooked in daily. The dishwasher was full of clean dishes…..meaning housekeeping never put them away after cleaning. When I pulled out the sofa bed, there were pistachio shells everywhere….between the mattress and the frame and under the couch part. I’m not a complainer and typically try to not notice those type places in a hotel room. But I couldn’t help but notice these. I asked for hk to be sure to clean under the sofa the next day as it was late when I made the sofa bed. The ones on the mattress were cleaned but the floor was not. The table in the kitchenette was so wobbly my kids couldnt even sit at it to eat a snack. I was woken up during the night one night to what must have been ppl hanging out across the street….loud music and yelling, car alarms going off. Definitely the worst experience I’ve had at a Hilton homewood suites.

We were celebrating our wedding anniversary and had family fly in.we all stayed there it we enjoyed it.very pleasant staff.clean..and breakfast really was breakfast.definetly will stay again.

My family’s 5 day stay was amazing. Everyone was great, but Ms. Kim was amazing. We had some ladybug visitors that we saw mostly everywhere we went. She made sure we were well taken care of, and often stopped by to make sure everything was handled properly and in a timely manner . The hotel was great and would definitely return.

Two bedroom suite worked well for our family of four

I booked 2 beds room with sofa for 7 people (4 adults 3 kids) at Homewood Suites by Hilton at Chattanooga but when I arrived to check in they said the had plumbing issues and the room is not available and they sent us to sister company Fairfield by Marriott which 2 minutes driving away. So I was ok with that but the thing which I was dissatisfied is they knew that Fairfield doesn’t have same room where 7 people can sleep. So when I was checking in at Fairfield by Marriott I purchased second room for us and paid 160$ and Expedia customer service representative called after I left the Homewood Suites and describing the situation and sent me 50$ coupon. 50$ is not 160$. I don’t who’s fault is here Expedia’s that they didn’t let me know earlier or Homewood Suits by Hilton that didn’t refer us to the same size room.

Nice quiet hotel for my family of 5. Floors could have been cleaner, but altogether it was a nice stay.

I stayed in this hotel with my husband and three small children and there was plenty of room. The kitchen was a huge plus! The pool is rather small and in the shade most of the time. Even though the room was great, we had a terrible ant problem! We left our breakfast plate on the kitchen table for maybe five minutes and there were ants all over the table. I told the front desk and they refunded my money immediately for the entire nights stay even though I didn't ask for it. Hopefully, they will get this problem under control.

It was a great place to stay. Staff super friendly and efficient. The room was very clean. Breakfast was great with a variety to choose from for our family.