Tru By Hilton Chattanooga Hamilton Place

We found the inn decor and firnishings to be extremely spartan and overly eclectic. We were not comfortable there. Furthermore, when we checked in on Sunday evening, we were told by the young man that checked us in that breakfast was served until 09:30. We walked into the lobby at just a few minutes past 09:00 abd breakfast was already closed. We V spoke to the girl on duty at the desk and were informed that breakfast ended at 09:00 during the week. We ended up n going to McDonalds and spending just b a l ittle over $12.00 for our breakfast. This may not seem like much money, but it was enough to put us in a bind for our food budget yesterday and we were unable to eat a decent lunch. Last evening, when we arrived back at the inn after spending all day out we found tjat our keys to the facility did not work. We had to walk around to the front door and enter there. Agai. This may not seem like a long walk, but I am 100% disabled veteran with m p bility issues and poor lance due to nervous system idies directly attributable to my service to this nation anf it was difficult for me. T J e kid at the desk re-programmed our key cards and we thought that we were fine; until we got to the room. We V walked into the room to find that our room hadnt been touched anf there were no clean towels. My wife went back to the desk and l was told rather snippily that housekeeping was only every other day. We wouldnt have stayed here if we had known that. We wont be back to TRU.

Very tight parking, I have a large pickup truck and parking spaces were very short and narrow. Old, tear down dump motel next door with what appeared to be sketchy people around. Pool table in lobby, I was in town for billiard event near by, that they have allowed kids to destroy which was a heartbreaking sight, needs recovered and then monitored better that it does not happen again.

Perfect for a family needing 3 rooms for one night - clean, comfortable and reasonably priced

The little game area they had was nice and breakfast was good. The hotel was very loud and you could hear everything in the rooms. Doors slamming and pounding and it kept our baby up. The floors in the room were sticky. And there is no pool. Area surrounding the hotel was NOT that good of an area.