Holiday Inn Express & Suites Newberry, an IHG Hotel

Amazing stay and an amazing host. He made us feel like family and an extraordinary professional. Thanks Dell!

Our check-in process was extremely good and handled by an extremely friendly and welcoming front desk clerk. Our rooms were great. The only complaint I had was about the staff member working in the dining room for breakfast on Saturday, July 22 - members of a family came down and were obviously getting breakfast for other family members back in their room. The gentleman overseeing the breakfast yelled at them from across the room, "There is a LIMIT on how much you can take!" It was rude and disrespectful of the family and added a feeling of discomfort which should have been a nice breakfast. Otherwise, the stay was fine.

Great stop for a night. The location is convenient. Right off the Interstate! It was very quiet and clean. The indoor pool was nice for the kids after driving. The staff was friendly and helpful. The room was very clean and plenty of toiletries were provided. Breakfast was good there was variety enough to please everyone. The coffee was really good! I would definitely stay here again if traveling through.

The service was great, the room was excellent. I will recommend this hotel to my family and friends.

Very clean, breakfast was amazing and the staff made us feel like family (thank you Mrs Gail). I will most definitely be staying at this facility every time I come to visit my family in SC

When I checked in, the ac wasn't working so we were moved to another room, but when we got there, the phone wasnt working, so I had to use my mobile phone to tell them about the water issue...they brought more towels and our stay after that was wonderful...no children so

We ended up staying in multiple hotels this family trip and this one was by far the best. We found this place last minute and checked in after 9pm. The front desk clerk was so amazing. She went out of their way to get us milk for our daughter and made sure check in was easy. The room was clean and had everything we needed. The breakfast was great. Some tasty hot options and some to-go options as well. When checking out the lady at the front desk asked if we needed anything else before leaving. 100% service. :)

The people working were wonderful—extremely friendly and accommodating! When I asked about a late checkout since checkout fell during our baby’s nap time, they were more than happy to accommodate. They also just went above and beyond! Example: My husband had been traveling with the baby and met me at the hotel. While he took stuff up to the room, he asked me to grab him something to eat at the front desk because he hadn’t eaten and was hungry. I was also carrying the baby. The front desk worker told me to just take the snack and come back later to pay since I was trying to juggle everything. That was a huge blessing! Unfortunately, the hotel is showing signs of age and desperately needs new carpet. Our room was “musty” smelling (I probably should have asked for a different room), and the air conditioner didn’t seem to be working well. Also, the furniture was showing a lot of wear and damage. However, the bed was comfortable and the room was very clean—just worn. We also wanted to take our son swimming—he LOVES the water. The pool didn’t seem very clean at all—a few bugs floating and the bottom could have used a good cleaning.