Hotel Bennett

My husband and I came to Charleston for our anniversary. Choose to stay at Hotel Bennet due to the location and restaurant and bars available on property. Was above expectations starting at checkin. Was very please and will recommend to friends and family.

We come to Charleston often but this was our first stay at Hotel Bennett. We often stay across the park at the Dewberry, and found the Bennett to be slightly more convenient in proximity to shops and restaurants. The property is beautiful, and the staff are friendly and helpful. The concierge helped us sniff out some new places we’d not been previously that were fabulous. The view of the park is spectacular. However, our premier kind corner room was cramped (we travelled with two littles) and we had to regularly call for our room to be cleaned. We also found the acoustics of the hotel to be noisy, and the air conditioner clicking on and off was so loud it would literally wake the baby. The water was not always hot in the bathtub (but when it was, it was great). The room service menu was limited, but they did accommodate some special requests from my toddler. All in all, it was a good experience.

The hotel was beautiful, everyone was very kind and welcoming. The pool is not as pictured--it was very small and while we were there, it was filled with loud kids. The rooms are well-appointed and the bakery on the first floor is lovely. Great location, walkable to everything!

My wife of 49 years and I stayed at the Bennett from 3-25-2023 to 3-29-2023. At the end of our stay, we both wished we were staying longer. From the minute we were greated by the valet at the front door upon check-in until they wished us safe travels after check-out, we saw nothing but well groomed, attractive, knowledgeable and very friendly staff at the hotel. Mr. Bennett must have an excellent HR Director because only the best employees have been selected. We would like to specially mention Adam, the Bellman who took our luggage to our room the first day, and who continued assisting us whenever we asked; Annika, the Manager of the girls at the front desk, who was most helpful to us with various things throughout our stay and lastely, but certainly not least, we want to recognize Kevin McQuade, the Lead Concierge, who helped plan out our entire stay and even made recommendations for a subsequent trip we are planning with our entire family at nearby Isle of Palms. Kevin is by far the best concierge we have ever encounted anywhere in America

Does not feel like a 5 star hotel. Service was just ok. Outside the property was dirty. Guy out front asking for money and a ride when valets brought the car up. No one offered water at the front desk...i had to ask. Nothing special at all for the kids...no welcome drink. Room was pretty and we asked for wine glasses and they brought up immediately. No tesla charger. I wouldn't stay there again.