Holiday Inn Express Bluffton at Hilton Head Area, an IHG Hotel

Our suite was clean and spacious perfect for our family of 4.

Adult with 5 kids very roomy accommodations and adequate lighting for all areas in the room

The bathroom toilets were VERY low. The shower floor was slippery. We had to go to Target to buy a bathtub mat so we could take a shower safely. Thought this hotel is child compatible and not for seniors.

Staff was wonderful and ultra accommodating. Helped me get into a room before checking to allow me and my family to freshen up for a party flew hundreds of miles to attend. Thank you all the woman at the counter as were all fantastic

Our family had a great stay. Special shout out to Teresa who greeted us at breakfast every morning and gave us the Hilton Head map showing the local beaches and parking! The manager and the front desk staff were all extremely pleasant and friendly. Highly recommended and we will stay here again.

My stay was Sunday - Wednesday, called ahead to let them know I would be arriving late (330am-ish) but was on way. Drove 14 hrs from MA to SC. Upon arriving, the “welcome” was sorry we don’t have any rooms. I said I spoke to someone earlier and said I was on way but was arriving late. Reply was, well you didn’t speak to me. I said you have to be kidding me, I just drove 14 hours and have a reservation. Reply was, well I’ll try to check the system but I just had to turn someone away because we don’t have rooms. On top of the unbelievable messaging, the tone was incredibly rude. I ultimately get checked into the room that I had reserved, needed to get a quick sleep in before meetings, then just several hours later people from the hotel don’t even knock and open my door and flip the lights on, say sorry and walk out. I usually like staying at this hotel because it’s in a good location to get around blufton, but this experience was ridiculous. I’ve never filled out a review before but this was over the top.

This is the only property I would stay at before becoming a resident here and now this is the only place I will recommend to family and friends visiting the area. All around great hotel!

My family felt the staff was unnecessarily rude to us. The more senior staff had attitude and came off like they did not like their jobs.

We had a great stay at this property! Staff was very nice. Property was very clean and fresh smelling. Very close to shopping areas. Bluffton is really growing and it was only a 25 minute drive to the beach. Will definitely stay again next year and recommended to family and friends.

There was no lounge area for get-togethers with family or friends.