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Kevin
4 Mar 2024 - 8 Mar 2024
reviewed on expedia
5 out of 5 stars
Staff was very helpful and accommodating. Property was great. I will recommend to friends and family
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Jodi
19 Aug 2023 - 20 Aug 2023
reviewed on orbitz
5 out of 5 stars
The Westin Hilton Head Resort is a wonderful place to vacation as a couple or with a family. The property is clean, modern, and the staff is accommodating. The views from the room are great that we stayed in and the poolside drinks are amazing. The resort is perfectly located steps away from the ocean in Hilton Head and it always seems private to me…nestled away from many of the other hotels but convenient enough to travel to all the local shopping and restaurants we like. I find it to be a relaxing trip for a quick weekend getaway. The Westin has made wonderful memories for our family throughout the years and I’ve recommended this resort to many friends who have felt the same way.
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kelly
18 Jul 2023 - 19 Jul 2023
reviewed on hcom
1 out of 5 stars
When we first checked in, we were told that a credit card would be required, even though I had prepaid for our accommodations prior to our arrival, this requirement was not mentioned in any information on Hotels.com or on the paypal.com websites. Also, we paid over almost 600.00 for 3 adults, but was told that the free breakfast only covered 2 adults and extra adults would be an additional charge, kids were free. This did not set well with me, because a free breakfast should be just that, free, the number of adults should not have been a factor, since we registered as 3 adults at check-in.
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Yin
12 Jul 2023 - 15 Jul 2023
reviewed on orbitz
5 out of 5 stars
My family enjoyed our stay at the Westin. It was our first time and my kids want to be back! Very convenient and quick service upon request!
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Chad Allyn
8 Jun 2023 - 11 Jun 2023
reviewed on orbitz
2 out of 5 stars
Great beach access, however everything else “beach chairs” etc.. is an additional cost. Not a great place for couples screaming crying children can be heard early in the morning and throughout the day/night.
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Jami
6 May 2023 - 8 May 2023
reviewed on orbitz
2 out of 5 stars
Considering that the property has high ratings in some standards, thee upgrades in some suites that are comparably different than others at the same price pointe is totally unfair, my family was having a celebration and rented multiple rooms , one side of my family had newly decorated rooms. nice bright and fresh. our room had stains on the carpet, the patio doors were not cleaned and the sofabed was worn and terribly uncomfortable.
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Sharon
13 Mar 2023 - 18 Mar 2023
reviewed on orbitz
4 out of 5 stars
Excellent property, beautiful grounds. Good dining, multiple pools, ocean so near, beach was lovely, parking was easy.
Room cleaning sporadic, twice over 5 day stay. (Resulting in no coffee, few towels, smelly room, garbage pile-ups…) needed bank of drawers to put away clothing. Resulting in 4 suitcases spread open for entire holiday. Crib was requested but never showed up. Luckily mom had brought a pack-n-play! Travelling with 2 small children so needed microwave, table and chairs they could sit at for snacks. Fire alarm went off disrupting babies nap, we rushed down to basement where we were told it was just a drill-“ didn’t we get the notice?”.
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Giovanna
21 Aug 2022 - 26 Aug 2022
reviewed on hcom
5 out of 5 stars
Our family had a wonderful time staying at the Westin. Front desk staff, the valet staff as well as the staff at Splash were wonderful and very helpful.
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Cassandra
10 Aug 2022 - 14 Aug 2022
reviewed on orbitz
4 out of 5 stars
Loved the service and amenities. Needs some TLC, more thorough cleaning, and there are many more families than there used to be.
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Nicole
29 Jun 2022 - 2 Jul 2022
reviewed on orbitz
5 out of 5 stars
The resort was beautiful and I really enjoyed the breakfast buffet. Was very close to sea pines national nature preserve which was very fun with my kids to see the alligators and birds. Hot tub and pools very nice.