Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel is located in West Chester. Golf Course at Glen Mills and Tee It Up Golf Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ridley Creek State Park and Brandywine Creek. Brandywine Picnic Park and QVC Studio Park are also worth visiting. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

Coffee/tea in common area(s)

Free buffet breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Daily housekeeping

Dry cleaning service

Laundry facilities

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

At least 80% lighting from leds

Comprehensive food waste policy

Local artist showcase

No plastic drinking straws

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Philadelphia International Airport

28 km from this hotel

Reviews that mention...

All reviews (6)clean (2)pool (3)adjoining room (1)accesibility (1)staff (1)

Family Reviews

for Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

3 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

17%

3 star reviews

0%

2 star reviews

17%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

Latest reviews (6)

S

Stacie

8 Aug 2024 - 10 Aug 2024

reviewed on hcom

5 out of 5 stars

Front desk people were friendly, rooms were clean, hotel was quiet, bathroom was well stocked- what else can you ask for?? Very close to restaurants and shopping. Not far from colleges, if you need a place to stay while doing a college tour with your kids. We would stay here again if we were in the area.

j

jennifer

24 Nov 2022 - 27 Nov 2022

reviewed on hcom

2 out of 5 stars

I called twice before our stay to make sure we had adjoining rooms, as we had a large family staying, was told yes both times, got there and rooms were not adjoining and no accomodations were made. They never got our safe open. We asked to use a room for our get together since rooms were not adjoining and we were told no. There were no plates for breakfast and when we told the attendant he said i know, so we waited then told front desk and when attendant finally got some out he threw them on the counter with an attitude. There was an entire DIRTY outfit in the closet. There was garbage and toys behind the night stand and under the edge of the bed. The elevator door often got stuck and wouldnt close all the way. The pool was freezing and no towels.

J

Jeff

9 Sept 2022 - 11 Sept 2022

reviewed on hcom

1 out of 5 stars

Do NOT stay here. There were kids running through the halls and slamming doors from 10:30pm until 2:30am. My family was not able to sleep. Hotel staff wouldn't stop the kids. In the morning the hotel manager was not concerned about the problem and didn't even apologize. He would not refund the cost of the room and refused to have a discussion about the incident. He tried to hide in his office. The pool area is very slippery and unsafe. It was built with the wrong type of floor tiles. My son slipped and fell hard just walking next to the pool. The ceiling in the bathroom was starting to rot.

K

Kay

26 Jun 2022 - 28 Jun 2022

reviewed on travelocity

1 out of 5 stars

Got very little sleep as a room full of teenage kids were left by their parents overnight. Nothing was done to manage their misbehavior even after complaining. Their room was within earshot of the front desk. They were hanging out in the hallway at an open air computer desk. They could be heard arguing and coming and going out of the room while they slammed their door. Our room's door lock was askew thus not securing our room's security. Worst accommodations that we have ever experienced! Go elsewhere!!!

T

Theodore

24 May 2022 - 25 May 2022

reviewed on travelocity

5 out of 5 stars

My AC wasn’t working properly so i was provided a room with a better AC. I’ve noticed between a few rooms that my family stayed in for a funeral the AC units were different. You should consider making all AC’s / Heat equal across the board.

A

3 Apr 2024 - 4 Apr 2024

reviewed on hcom

4 out of 5 stars

We love holiday inn express hotels, especially ones with indoor pools for the kids. This hotel had one but was pretty small compared to other hotels in the chain and the paint is peeling on the concrete lining. Also, the tv is not a smart tv in the room which just seems outdated at this point. The people that work here are super friendly and helpful and the breakfast spread was great as well! Quality of rooms is very nice.