DoubleTree by Hilton Philadelphia Center City

Sander was our concierge when we checked and he always made it a point to wave at us, coming or going. Loved the location and we had a corner room on the 8th floor which was nice and big for me and my two children. Highly recommend staying there.

Smell of marijuana cigarette smoke in hallways and rooms. Dirty room with bad smell. Very disappointed with this stay with my family.

Our room grossed me out. I was there with my family and it was only an overnight stay after attending a concert across the street at Kimmel. I checked in our room and hurried ourselves to get ready for the concert and by the time i realized the brownish water behind the toilet cover and the brownish stain that ran down the side of the toilet, it was already too late to switch room because our 2 young kids have changed and gone to bed. The water was leaking through the ceiling and guess what's directly above the toilet. Another toilet of course. I had no choice but to clean up the yucky water myself because it's already too late for a change of room and no house keeping at 10pm. We have been sitting on the toilet cover that have been splattered with toilet water from the 1 above us! Gross! There were some brown stains in the white bathtub as well. I hope those are just some rust/hard water stain... I was contemplating snapping a pic of the toilet but didnt do so because i really want to forget how gross that bathroom was. I'm hoping the management would do something to fix that leak in room 2404. I love the location of the hotel and i love the arts. But if I were to book a room there again, i'll be sure to check the bathroom before settling down.

Didn’t stay. Mice in the room. Rooms are not properly cleaned which I’m sure is contributing to the mice. Ruined our mini family vacation.

The hotel was OK for an overnight stay. Pool was broken during our stay which was a disappointment for my family.

Great place for families at a beautiful location.

Check-in was quick and efficient and 4 chocolate chip cookies were handed over. Questions were answered and I was in my room in no time. I did find a nut on the floor that was missed by housekeeping. The parking lot next door is really convenient but not cheap at $38 for 12-24 hours. It is a very narrow twisty, turny, parking lot that's a little tricky to navigate with a big car. The gym was pretty good and the pool was a kind of murky. I was hard pressed to find my kids when I was swimming under water unless I was a foot away from them. Th location can't be beat if you are there to see a performance at the Kimmel Center. My kids saw a late showing of the Lion King and they walked across the street after and went to bed. Pretty cool. I would definitely stay there again for future shows.

I visited Philadelphia with my family of 4, staying in a double-queen room. We enjoyed our room, which had a great view over Broad St, and found the location to be great for us, although there was a lot of street noise late at night and the windows don't insulate the sound very well. Staff at the front desk were friendly and efficient. The pool was a big disappointment: it is tiny, only 4' deep, and was overrun by unsupervised kids with super soakers. The next morning it was dirty and there were no towels, it felt like no employee of the hotel had been near it. We had two issues with the room: we were only provided with 3 towels for 4 guests, and the beds were made with two flat sheets around a 'bare' comforter, instead of a duvet cover, which doesn't seem hygienic (the comforter inevitably escapes the sheets during the night).

Took the family on a weekend getaway. Staff was great, room was great. Only down fall the hotel was really busy to where we was waiting long periods for the elevator.

The only discrepancy I have is they gave my husband and I an adjoining room and I could hear the other room had little kids screaming it was very uncomfortable and I couldn’t utilize my room like I intended