Homewood Suites by Hilton Lansdale

Staff were very friendly and hospitable. I needed to extend my stay twice and I was able to without any issues. The hotel was clean and it was nice to have both a pool and basketball court for the kids. We had a great time!

We came for a soccer tournament so not huge expectations from this kind of hotel. But what captured my attention was the lack of training of staff in the reception. The managers were no where to be seen and the receptionist was left alone untrained to deal with families. The rest of the hotel is just at the level of a US three star meaning things are ok not great.

This hotel is wonderful the staff here is so friendly and kind i would recommend this hotel to family and friends

The property was easy to get to, the room was clean and the staff were friendly and helpful. However the property is located next to a SEPTA stop. Trains run all the time and sound their horns for the street crossing. Also there were a large number of young children staying at the hotel for some type of sports event. They were noisy - running up and down halls and squealing. Staff should have placed guests traveling without children on another floor.

Front desk staff were extremely friendly and accommodating. The kitchen staff hated life. He checked that there were empty trays but left them that way for an hour until people told front desk management of the situation. He cursed in front of our child and complained about everyone trying to eat breakfast during breakfast hours.. The room was nice for the most part, until somebody had been smoking marijuana in their room and it came through the bathroom vents and the moisture soaked it into all our clothes. We tried to air it out, but for safety, obviously, you can't open hotel windows. With one night left, we didn't want to switch rooms, but it was THAT bad. Kid was coughing and wife was lightheaded. I'd recommend not getting breakfast with your stay. If that employee is still the cook, you're not eating much other than the stale cereal coming out of gumball machines. Also, make sure you check the weather during your stay, they only have an outdoor pool. If you're traveling with a child, head's up their nap will interrupted by a train passing every hour.