Comfort Suites Amish Country

Staff was very nice, respectful and polite. The owner/ manager could use better rapport and he should be more accommodating. Still polite and respectful just needs a more friendly tone Hotel is nice hidden spot but ppl upstairs kept running around and making noise late into late tons of families with small children so lots of hallway noise and pool was super crowded Nothing against the hotel itself Just keep in mind if visiting during Labor Day weekend

We stayed here for an entire week while visiting friends and family. Everything is extremely close. They made it easy to exchange linens and towels whenever we needed. It got extremely crowded the last couple of days because of the holiday, but the breakfast buffet stayed stocked with food and everything was hot! I was impressed. I would recommend staying, and will stay again.

This property is very nice and clean. The only drawback is if you have children that like to swim the pool is on the smaller side.

The room suited my family just fine but I wouldn't stay here again. There were a few things that were small but bothersome and I'd look for a different hotel if I return to Lancaster. Specifically the things that bothered me - we found someone else's socks in the drawer. The bathroom door opening bunches the bathmat so it's always bunched up. The blackout curtains don't meet in the middle so there's always light coming in (I used clips from closet hangers to clip the curtains shut). The shower curtain isn't wide enough so no matter what your floor is getting wet. There are no hooks or anything to hangs jackets or backpacks.

I don't know that I should complain much - I understand this is not a 5 start hotel and you get what you pay for. However, I am not so sure that I will stay at a Comfort Suites again. The room looked clean but when my baby began crawling we found so many yucky stuff that we did not bring with us. We put him on the floor to crawl as soon as we got there and immediately he found two fruit loops, some sort of pretzel stick and then some gummy bears by the sofa. Under the desk we found the same. The next day at breakfast whilst eating a huge bug ran across our table. My son began screaming and refused to eat breakfast downstairs for the remainder of the trip. We also decided it was best to eat in our rooms. We booked a suite and was expecting extra pillow and comforter and sheet as we have had at other hotels but did not have extra. I booked a double queen suite with the pull out sofa. And it was 5 of us. One of us needed to sleep on the sofa and therefore needed that extra pillow and blanket. I understand this was a simple call downstairs but after being on the road from 7am and arriving at the hotel at 9pm - we were absolutely exhausted and this was a daunting task to go downstairs and get when all we wanted to do was crash for the night. We also had issues with our keys and needed to get them re-programmed TWICE!

Staff Was Friendly and Helpful!! Great location! Easy Parking! Large room. BUT the lighting in the Bathroom was DIM! Very Dark...The bed was a Queen with Clean Sheets! BUT Mattress felt like it had a hard rod in the middle of the Mattress and also the other bed was the same. Pillows were great! I did Not have time for breakfast But it smelled Great! It was included with room price so that makes it a great choice for families!

One of the cleanest and well maintained hotels i been to in a while. The pool area was nice. I booked a trip this weekend with my family after being there alone last weekend

Very kind service and felt very family friendly.

The place was very nice and clean. Our room was comfortable for our family of 5. Breakfast was very good as well! My family and I enjoyed our stay and loved the location!

Staff at the front where wonderful at checkin that evening. Beds where comfortable and facility was clean. Morning breakfast service was Horrible! Closed the breakfast early cutting the lights off on people. Snatched up food kid was trying to get. Snatched away and huffing at us as if we where the the worst bother there was. At $270 a night I expect much better customer service. Felt as if a major hinderance to the staff. Will not return and will not utilize a comfort suits again. This was our second comfort suit facility on this trip and both where not worth the money spent.