Tru by Hilton Lancaster East

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.

Nearby attractions

Located in Lancaster, Tru by Hilton Lancaster East is in the entertainment district and near a train station. American Music Theatre Lancaster and Lancaster Mennonite Historical Society are cultural highlights, and some of the area's attractions include Dutch Wonderland and Lost Treasure Mini Golf. Waters Edge Mini Golf and Choo Choo Barn are also worth visiting. Spend some time exploring the area's activities, including outlet shopping and winery tours.

Popular amenities

Family friendly

Arcade/game room

Indoor pool

Laundry facilities

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Vibrating pillow alarm

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

Arcade/game room

Fitness center

Indoor pool

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Shared microwave

Smoke-free property

Tv in lobby

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Nearest Airports

Harrisburg International Airport

50 km from this hotel

Philadelphia International Airport

84 km from this hotel

Reviews that mention...

All reviews (21)staff (12)clean (10)pool (3)games & consoles (1)evening entertainment (1)

Family Reviews

for Tru by Hilton Lancaster East

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

52%

4 star reviews

29%

3 star reviews

19%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Lancaster East

Showing 1 - 10 of 21 reviews

Latest reviews (21)

M

Michelle

24 May 2024 - 25 May 2024

reviewed on expedia

3 out of 5 stars

I wish I had noticed that this was a pet friendly hotel...it meant that it wasn't the cleanest or warmest feeling. It was a very basic hotel. Very family-friendly and kids were overrunning the place at all hours--very noisy. Breakfast was excellent and staff were very competent and friendly.

J

Jarred

24 Apr 2024 - 26 Apr 2024

reviewed on orbitz

4 out of 5 stars

Staff was friendly, hotel was close to everything, indoor pool worked out great for the kiddos, and most importantly was dog friendly:)

K

KATRICE

9 Feb 2024 - 11 Feb 2024

reviewed on hcom

5 out of 5 stars

This was an amazing 2 night stay! We stayed in a double room and it was huge, sleek, and IMMACULATE! My family throughly enjoyed our stay. The amenities were so convenient and the pool was clean and warm. And please don't get me started on the staff, Issac, and Deanna alone are worth another trip back! Will definitely return as soon as we can!

L

Laura

31 Dec 2023 - 1 Jan 2024

reviewed on hcom

4 out of 5 stars

Since there isn't carpeting in the rooms you can hear the guests above you walk around. (This was normal walking. I cant imagine how loud if would be if there were kids running around.)

M

Melissa

21 Oct 2023 - 23 Oct 2023

reviewed on travelocity

5 out of 5 stars

Stacy was our front desk person and she was amazing with my children and so helpful. The hotel had everything we needed and the breakfast was good.

D

Deanna

9 Oct 2023 - 10 Oct 2023

reviewed on hcom

5 out of 5 stars

On a busy road so there’s some street noise. Very close to an amusement park so expect a lot of children to be staying. Lots of breakfast options and friendly staff. Near lots of shopping if that’s your thing!

C

Carmesina

8 Sept 2023 - 9 Sept 2023

reviewed on travelocity

3 out of 5 stars

The lobby was packed with very loud groups bother late at night and for morning breakfast. It's great if you're staying with young kids/families/group outings but if you're looking for a quiet place for a getaway this is not it. The staff is great, friendly and good at keeping things tidy in the common areas. Rooms are clean and bed was comfortable but relatively small and overpriced for their size. I would not stay here again.

M

Mary

11 Aug 2023 - 15 Aug 2023

reviewed on hcom

3 out of 5 stars

The stay wasnt so bad. The gameroom is not a gameroom but two foosball tables and a few broken and dirty board and puzzle games for kids. They should have microwave s in the rooms but I guess with it being so small, cant fit. Ice machines should also be on each floor. The tv remote doesn't work well. Breakfast is not that great, almost the same everyday. Floors and walls are thin, heard neighbors upstairs and next door. Had to make three complaints.

B

Brenda

14 Aug 2023 - 16 Aug 2023

reviewed on travelocity

4 out of 5 stars

If you have children it is excellent

D

DAVID

13 Jul 2023 - 14 Jul 2023

reviewed on travelocity

5 out of 5 stars

Friendly staff. Clean room. Beautiful Hotel.Will recommend hotel to family and friends visiting Lancaster