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Allentown Park Hotel, Ascend Hotel Collection

2 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1000 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Allentown Park Hotel offers a comfortable and convenient stay for families. While some guests have noted issues with staffing and cleanliness, many praise the friendly staff, free parking, free breakfast, and indoor pool. The hotel also features a 24-hour coffee service, an exercise room, and laundry services. Families appreciate that there is an indoor pool, though be aware that towel availability may be an issue.

Guest highlights

Indoor swimming pool
Friendly staff
Free breakfast
Free parking

About the hotel

This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and free use of bicycles are onsite.

Nearby attractions

Located in Allentown, Allentown Park Hotel, Ascend Hotel Collection is in the business district. Da Vinci Science Center is a cultural highlight and some of the area's popular attractions include Dorney Park & Wildwater Kingdom and Lehigh Valley Zoo. Looking to enjoy an event or a game? See what's going on at Valley Preferred Cycling Center or PPL Center. Spend some time exploring the area's activities, including winery tours.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 am–9:30 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Basketball
Free bicycle rentals
Swimming pool

Outdoor

Bbq grill(s)
Firepit
Outdoor furniture
Picnic area

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas (fines apply)
Renovated entire property - march 2017
Tv in lobby

Nearest Airports

Airplane
Philadelphia International Airport
84 km from this hotel
Wilkes-Barre/Scranton International Airport
85 km from this hotel
map

Reviews that mention...

Family Reviews

for Allentown Park Hotel, Ascend Hotel Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

44%

4 star reviews

22%

3 star reviews

11%

2 star reviews

22%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Allentown Park Hotel, Ascend Hotel Collection

Latest reviews (9)

D

Doshanai

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

2 out of 5 stars

Not good!! My check in was for 3pm i didnt get to check into my room with my children till 440pm for housekeeping to clean up.!!! Very upseting.. There was still hair on my bathroom floor and my room didnt smell clean at all!. I will not return!.
G

Gregory

10 Jul 2024 - 13 Jul 2024
reviewed on expedia

2 out of 5 stars

We paid to stay in a hotel that had a pool for our kids. The pool was closed the whole time we were there. Housekeeping left our door wide open also.
S

Sherine

29 Jun 2024 - 30 Jun 2024
reviewed on orbitz

5 out of 5 stars

My family and I did a one night stay, in 2 rooms. The rooms and the hotel itself were very clean. The location was very quiet and maybe 8 mins drive from any food location. My kiddos loved the pooI. I would recommend 👌 and stay again if I was in town. Ps... breakfast was just ok... enough to get your engine started.
M

Michael

16 Feb 2024 - 18 Feb 2024
reviewed on expedia

4 out of 5 stars

The property was very nice, the staff was also very nice. The only problem we encountered on our stay was that they were understaffed due to having a bunch of college students, looked like a mixed sports team, staying overnight and there was only one person to work the front desk and also keep the continental breakfast stocked up for patrons to eat. When we went at 9 there was nothing available and as it came out the college kids would take it and leave nothing for other patrons. We ended up having to pay for breakfast when it should have been included in our hotel cost.
H

HOITING

21 Oct 2023 - 22 Oct 2023
reviewed on expedia

5 out of 5 stars

There was so great what I expect for. The staff was so friendly. My room was so clean which I stay. My kids were so like there. We will stay there again
P

Paul

15 Jul 2023 - 16 Jul 2023
reviewed on hcom

4 out of 5 stars

The staff at the Hotel in spite of being 100% full with lacrosse players, their families and stix
E

Ellen

24 Oct 2022 - 26 Oct 2022
reviewed on hcom

5 out of 5 stars

A hidden gem! This was a comfortable hotel with all the amenities I wanted, and more. Comfortable room; free parking; free breakfast; 24 hour coffee service; indoor pool; exercise room; laundry services; friendly front desk staff- all at a reasonable price. I felt very safe and secure staying there. They were undertaking bathroom duct cleaning while I was there and they communicated the schedule well so I knew what to expect in terms of noise and activity on my floor. Only negative comment is that the carpet by the elevator on my floor was dirty. I’m recommending this hotel to my family for their trips to Allentown area.
S

Shane

9 Nov 2019 - 10 Nov 2019
reviewed on travelocity

5 out of 5 stars

My kids enjoy their pool but around 7 am. There is no towels in stocks. Since 6 am was open. Wet towels are everywhere on the floor and chairs. Not clean and no dry towel so my kids walk wet all the way to second floor
A

20 Sept 2024 - 22 Sept 2024
reviewed on hcom

3 out of 5 stars

Needed a place to stay for the Lehigh family weekend. This was a bit too far away. Lobby smelled like marijuana when we checked in. Went to Lehigh for a run Saturday morning, got back and there was no running water. Pass on breakfast. Bed was fine.
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