McMenamins Hotel Oregon

Units do not have private bathrooms. There are community bathrooms on each floor. I missed this detail when I was making the reservation, so it took me by surprise when we arrived. One possible solution is, while making the reservation one would need to click on an “acknowledgment box” stating that the renter agrees to the shared restrooms. Of course, another solution is, I could’ve taken a closer look at previous reviews! 🙃 Secondly, customer service was mixed. “Papa John” at the front desk went above and beyond with customer service helping my daughter with her very specific dietary needs. Appreciated! The hotel restaurant staff seemed tired and overworked. Overall, we had a nice day. Our unit and the communal bathrooms were clean. And the building is quite charming. Note We are a family of color, and we noticed that this town is…white. I appreciated that there were BI POC and other marginalized groups employed at this hotel.