1/29

Hyatt Place Cleveland / Westlake / Crocker Park

3 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1005 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Westlake, Hyatt Place Cleveland / Westlake / Crocker Park is connected to a shopping center. Crocker Park and Westfield Great Northern Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Erie Nature & Science Center and Huntington Beach. Memphis Kiddie Park and Upper Edgewater Park are also worth visiting.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free continental breakfast available daily 6:30 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool
Shopping

Outdoor

Garden
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cleveland Hopkins International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Cleveland / Westlake / Crocker Park
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Cleveland / Westlake / Crocker Park

Latest reviews (4)

D

Darlene

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Breakfast was great! Hotel was lovely. I wish we had been there longer. Lots of great restaurants surrounding hotel. It was quiet except for a dog barking as we entered hallway. They do seem to be short on cribs. Our daughter was given a pack and play without a mattress pad. They gave her a quilt all folded up. Someone was aware of it as they came to the door later to give them a sheet to top the quilt. So much money for hotels these days . Hyatts should surely have the funding to stock their hotels with safe and appropriate cribs for infants. Someone should know better.
M

Michael

16 Feb 2024 - 19 Feb 2024
reviewed on expedia

5 out of 5 stars

The revolving door seemed like an issue with all guests. I was surprised that this was a dog friendly hotel because I did not see any information of the website about this. All the dogs were well behaved. The staff had a problem with kids on a floor and the parents did nothing. They had no recourse or security to assist them.
E

Erin

2 Aug 2022 - 7 Aug 2022
reviewed on orbitz

3 out of 5 stars

I really wanted to love this place. The location is great. The continental breakfast was good. The rooms were okay. What made it a poor visit for us was being a family of 4 we asked for daily housekeeping. We expected a bathroom wipe down, emptied trash, fresh towels, and maybe a bed or two made. We even helped by bagging trash and piling up towels. What we got was rude housekeepers and no service even after reminding the front desk numerous times. I’ll try some where else next time.
M

Megan

15 Jul 2022 - 17 Jul 2022
reviewed on hcom

4 out of 5 stars

The location is amazing, right at the heart of Crocker Park. The parking is just slightly off site, not far at all. They were limited in staff like the rest of the world, so there isn't anyone to help you with your bag etc. The indoor pool is very small, but was fine for my kiddos to play around in.
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