Bertram Inn at Glenmoor

Bertram Inn is so beautiful! It has the look of a medieval castle inside the lobby with a suit of armor and all, which the kiddos greatly appreciated!

This place was a beautiful getaway! We can wait to come back in the summer time and bring the kids! This place was so fancy and the history adds to the nostalgia!! Best place we've ever stayed at and we'll worth the money!

Though the Inn has charm and set on lovely grounds, it is old . It is dark, small lobby, elevator needed service, water pressure in bathroom sink was low, and you have to request everything you need, as I had no housekeeper enter my room for all four days we were there. I emptied my own trash,left it outside the door, and no one even replaced the trash bag. I’m not a demanding guest, so I managed with the soap and towels I had. I just expected more from an Inn at a country club with a Spa, pool, and nice restaurants. The friendliness of front desk staff was just average, sometimes I had to acknowledge them first to get attention. That is a turnoff. Not sure I’d choose to stay on our next visit to Ohio to visit family.

I stayed for 1 night only. The location is great. The property is ancient. No key- less entry or Wi fi. The rooms are clean but lack basic things like drinking water. The towels and linens were okay but not hotel standard. Thankfully it was clean, safe and family friendly .