Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel

About the hotel

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Located in Mason, Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel is in the business district and near theme parks. Liberty Center and Kenwood Towne Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kings Island and The Beach Waterpark. Looking to enjoy an event or a game? See what's going on at Lindner Family Tennis Center or Great American Ball Park. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free on-the-go breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Things to do

Fitness center

Indoor pool

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Show less...

Nearest Airports

Cincinnati/Northern Kentucky International Airport

41 km from this hotel

James M Cox Dayton International Airport

67 km from this hotel

Reviews that mention...

All reviews (12)pool (3)staff (7)clean (4)location (2)

Family Reviews

for Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel

4 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

17%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel

Showing 1 - 10 of 12 reviews

Latest reviews (12)

K

Katie

18 May 2024 - 19 May 2024

reviewed on expedia

5 out of 5 stars

Very close to everything! Perfect for the family!

K

Kathy

24 Feb 2024 - 25 Feb 2024

reviewed on expedia

2 out of 5 stars

We booked this hotel specifically for grandkids to have “ overnight” vacation with swimming and breakfast! Room (suite) perfect size but Pool so very disappointing? No wonder no one was at pool when we arrived as the hotel appeared busy as the water wasn’t heated , guessing 70-72 degrees and room not much warmer? The breakfast was a plus but pool definitely not especially booking for this reason!

M

Macedonio

21 Dec 2023 - 24 Dec 2023

reviewed on hcom

5 out of 5 stars

Great experience very welcoming extremely friendly great service very acomadating to my children we will be coming back in may most definitely

L

Lindsey

28 Oct 2023 - 29 Oct 2023

reviewed on travelocity

3 out of 5 stars

Room was nice but check in staff was horrible. We had been at Kings Island all day got to the hotel at 930pm & even though we booked through expedia & had our room paid for the front desk worker tried to charge us for our room again. I told him I already paid through Expedia when he said “oh ok, well then I’ll just charge your card a refundable $10 incidentals charge.” Looked at my bank statement & sure enough he lied, I had two transactions for the hotel room. It also took him 40 mins to get us our room. When questioned he kept saying “its the computer system thats taking awhile.” We was also unable to connect to the wifi with our kids tablets & our cell phones b/c it asked for last name & room number & when provided it said we didn’t exist. So again, the guy checking us in either spelled our last name wrong or gave us the wrong wifi info.

D

Derick

25 Aug 2023 - 26 Aug 2023

reviewed on travelocity

1 out of 5 stars

When we first arrived to the door of our room we noticed the door frame was broken and the door didn’t seal all the way. The blinds are broken. The window ledges and shower both have mold. The shower doesn’t drain. The bathroom sink makes noises every time the room above flushes the toilet. The main desk called our room at 8am and woke us up saying there was a noise complaint. There where kids running up and down the halls until 2am. Our key fob would not work I went to the front desk and told the lady the card wasn’t working and the shower wouldn’t drain she went on to tell me how it was my fault the fob quit working. She said I must have put it by something magnetic. She reset the card and did nothing about the tub. My kids where unable to take a shower because the tub was going to overflow.

G

Gregory

9 Jul 2023 - 12 Jul 2023

reviewed on travelocity

5 out of 5 stars

No complaints. Very quiet hotel, very polite and helpful staff. Family friendly, kids had a great time at the pool. Lots of stuff around and close to Kings Island. Room was fine. No bugs. Very pleased with our 3 night stay.

R

Rebecca

19 Jun 2023 - 20 Jun 2023

reviewed on hcom

5 out of 5 stars

I really loved this hotel. The staff was great, friendly, and helpful. Our room was so clean, the place smelt great and the pool was well kept which my kids enjoyed. The area around the hotel also has SO MUCH to offer for food and stores. We really appreciated that. We felt safe and comfortable while here.

M

Mike

31 Mar 2023 - 2 Apr 2023

reviewed on travelocity

4 out of 5 stars

Good location and very friendly staff. My only criticism is that the walls are very thin. We had kids next door and had to be asked to move to another room because they were so loud. We've never done that before and I'm sure they were just being kids, but I'm also sure that having super thin walls don't help in cases like that. Again, great property for convenience of nearby locations and clean with very friendly staff.

T

Thomas

3 Mar 2023 - 4 Mar 2023

reviewed on hcom

5 out of 5 stars

These staff are amazing! Friendly, positive, they treat us like family!

J

Judith

18 Feb 2023 - 19 Feb 2023

reviewed on travelocity

5 out of 5 stars

Super helpful desk staff. They let me switch rooms to get a bathtub. Excellent breakfast choices. Very clean, bright facility. It's popular with rowdy sport-traveling families. There were kids running up and down the halls, and they were loud. If this kind of thing bothers you, this might not be your hotel. Note to management: 1) the room microwave oven was ancient and imprecise. You can do better. 2) fantastic breakfast choices, thank you!