MainStay Suites Bismarck

I always enjoy staying here. Location is close to everything, pool area great for kids and I love how all the rooms have a kitchen area.

It was ok never stayed here before but there was no paper towels in our kitchen couch in our room was so worn out .. bed was uncomfortable.. don’t know if I’d recommend to a friend or family member.. kinda disappointed for the price you charge theses days!!

Room were spacious. Water park was convenient kid friendly.

Great place but now you only get four pool wristbands per room I told the guy my Grandkids were coming to visit but he didn’t seem to care so next time I come to town I’ll have to try another place.

This is usually our go to when coming to Bismarck - love the water slides for our kid - love the full fridge and spacious rooms

I liked the friendly check- in staff. She was very polite and helpful when we checked in around 9pm- even when my card did not work, and she reactivated them with a smile. What I did NOT like that room service called me right when I got in, offered room service food promotion, then called back to cancel the order due to kitchen issues- I had cranky kids. I did NOT like when after showering,I pulled back the sheets at 11pm to see blood spots (not stains- they were not washed brown) on the sheets of one queen bed, and body hair on the other bed in multiple places. I did NOT like the bathroom door had bandaids with names sharpied on them on the top of the door- his an hers- I did NOT like no one answered room service call and I had to ask a maintenance worker who happened to walk by for some sheets to change the bedding myself, since my kids were tired and cranky and needed rest. I will not be staying here again- this is literally the first negative review I've left a hotel.

The lady working at the front desk was awesome. The pool are and hot tub were beyond disgusting and should not uave been open in that state. My card has been charged 4 times the amount of room. 4 days in a row and i still cant get a manager to fix it. Asked to speak to owner and was told no. A housekeeper was arrested in front of my kids and i for meth use on the premises. We had to clean the bathroom on arrival. Not awesome at all. All this stress on Christmas and we cant even get a manager to fix anything

There were no towels for the kids to swim. The vent on the ceiling in the bathroom was disgusting. There were no cups in the room. This was a suite and there was one spoon and one fork in the drawer. There were no cups to drink from. There were 2 decaf coffees to make, no regular. The breakfast was aweful. When we got there, there was still an hour left and there were 4 dried out muffins left, no coffee, the juice was water. The elevators were not clean at all. The TV in our room for that size was pretty small.

Fun pool area for kids. Place needs to replace worn out furniture, vents filthy, bathroom tubs need new caulking. Paid way to much for the state this hotel is in.

Very fun water park however the yellow slide needs to be repaired as it is painful to slide down with all the cracks! Beds were very comfy. Tv remote wasn’t working to get any channels in but CNN and there was no dishwasher detergent for the dishwasher in the room or any dish soap. The breakfast room was overcrowded as there is only one waffle maker for all 4 floors of hotel guests and we could only make it to one side of the room which had 3 bland choices of cereal. I would recommend getting a better breakfast setup including better cereal options for kids and at least 3 more waffle makers.