Staybridge Suites Bismarck, an IHG Hotel

The hotel is extremely nice with fantastic staff. We would go back in a heartbeat. My only complaint was our room had the thermostat hanging by the wires over the closet handle. Have two very young kids with me made it a challenge to keep them away from the exposed wires.

The grounds and exterior of this property are very nice and we enjoyed sitting outside on the patio near the water feature. The dining area and pool were clean too. However, the room itself was NOT. The bathroom floor felt sticky(!?), there was a previous guest's sock under the couch and a pair of underwear on the floor behind the curtains. Also, the previously-used bedding on the pull-out couch was still on the mattress and we had to request fresh bedding. The room overall was tired and dreary and the age of the hotel was apparent in the room. Front desk clerk appeared quite disinterested in checking us in, but the clerk who was there during our stay and when we checked out was much friendlier. Breakfast was adequate: coffee was hot, yogurt station was pretty good, kids and husband enjoyed the cook-your-own waffles, the made-ahead omelettes on our first morning were disappointing/inedible; the bacon/eggs/hashbrowns the second morning were better. If the public areas were as dirty as our room and the food had been much worse (we don't expect too much at 3-star hotels with "breakfast included") my rating would be much lower.

Good stay for bigger family with small kids.

Stayed here for a week while visiting family, and had original flight out of town canceled at last minute due to weather. Staybridge accommodated a last minute reservation for an extra night for our two bedroom suite. Our rescheduled flight for the next morning was canceled and we could not book a flight for an additional two days. Staybridge accommodated our additional two night stay on same day notice. We did not have to change rooms, which made the stress of being stranded for several extra days not so bad. Nice place and free laundry.