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Mainstay Suites Wilmington

2 1/2 star hotel
Kids stay free
8.2/10 Very Good
(632 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

Mainstay Suites Wilmington receives mixed reviews from families. While some guests praise the spacious rooms, friendly staff, and convenient location, others report cleanliness issues and problems with room maintenance. Families who have had positive experiences highlight the spaciousness suitable for larger families and the helpfulness of the staff. A clean and well-stocked breakfast area is also mentioned as a positive.

Guest highlights

Spacious rooms suitable for larger families
Helpful and friendly staff
Clean and well-stocked breakfast area

About the hotel

A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

Located in Wilmington, Mainstay Suites Wilmington is in the city center and near the airport. Thalian Hall Center for the Performing Arts and Wilson Center at Cape Fear Community College are cultural highlights, and travelers looking to shop may want to visit Mayfaire Town Center. Don't miss out on a visit to Jungle Rapids Family Fun Park. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Kitchen
Laundry facilities
Microwave
Seasonal outdoor pool
Separate dining area
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Portable shower seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Motorized watercraft
Seasonal outdoor pool

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Wilmington International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Mainstay Suites Wilmington
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

20 reviews

Review data

5 star reviews

50%

4 star reviews

20%

3 star reviews

10%

2 star reviews

15%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Mainstay Suites Wilmington

Showing 1 - 10 of 20 reviews

Latest reviews (20)

T

Tirrell

29 Jul 2024 - 30 Jul 2024
reviewed on hcom

3 out of 5 stars

For a quick one night stay for our family of 6, this served the purpose. It definitely needs work and could have been so much cleaner.
M

Mariel

26 Jul 2024 - 29 Jul 2024
reviewed on hcom

1 out of 5 stars

The worst stay!!! The halls were nasty... the rooms had dust. They never did room service. When their supposed to have it everyday. My children spilled two in tub because the tubs were slippery. The pull out coach had blood on it. The appliances were so.old. the hall smell awful they share the pool with the hotel next door. They never clean it . It was so cloudy and nasty. The elevator broke down and we had to use the stairs the whole time. They had chunks of hair on the stairway.. overall dont use this hotel it was just nasty. The breakfast attendees are rude...
Z

Zakaria

2 Jul 2024 - 3 Jul 2024
reviewed on expedia

4 out of 5 stars

Very good for family with children
A

Alycia D

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

My family and I only stayed one night but we were very pleased with our stay. The staff was friendly and helpful. Breakfast was well stocked and clean area. Definitely will stay again.
k

katherine

26 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

Very friendly concierge. The hotel is clean and quiet . Great for families
R

Ricquea

1 Apr 2024 - 2 Apr 2024
reviewed on expedia

5 out of 5 stars

First time here just a mom and her kiddos and it was a pleasant experience. Staff were very helpful from check-in to check-out and the entire hotel was clean. Also the room was very spacious for the 5 of us. I’d choose this hotel again especially for the price.
K

Kimberly

2 Apr 2024 - 3 Apr 2024
reviewed on expedia

4 out of 5 stars

Our room was immaculate and everything was in working order. There were plenty of towels and washcloths, and everything one would expect in a kitchenette, including a small cooktop and full size frig. We only stayed for a quick overnight road trip, but it would definitely be comfortable for a single person, couple, or even a small family for a longer stay.
S

Stefanie

24 Mar 2024 - 25 Mar 2024
reviewed on travelocity

5 out of 5 stars

Very friendly and helpful staff. Spacious room for family of four.
K

KeAir

3 Jul 2023 - 5 Jul 2023
reviewed on expedia

5 out of 5 stars

Great and clean, perfect for family vacations.
M

Michael J.

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

The property was convenient to our family. The room was dirty, the comforter was stained, and our key cards would not work on the exterior doors.
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