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Holiday Inn Express Hotel & Suites Smithfield - Selma I -95, an IHG Hotel

2 1/2 star hotel
8.6/10 Excellent
(784 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

Holiday Inn Express Hotel & Suites Smithfield is a great option for families. Guests consistently praise the cleanliness and comfort of the rooms and the friendly staff. While some families experienced minor issues with room allocation or amenities, the overall feedback points to a positive experience. The hotel's convenient location near Premium Outlets is also a plus for many families, as is the free hot breakfast. The pool is popular with children although some guests note the chlorine levels might be high.

Guest highlights

The cleanliness and comfort of the rooms.
The friendly and helpful staff.
The free hot breakfast was convenient for families.
The hotel's location near Premium Outlets.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.

Nearby attractions

Holiday Inn Express Hotel & Suites Smithfield - Selma I -95, an IHG Hotel is located in Smithfield. Ava Gardner Museum and Rudy Theater are cultural highlights, and travelers looking to shop may want to visit Carolina Premium Outlets.

Popular amenities

Family friendly

Free rollaway/extra beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool

Outdoor

Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Raleigh-Durham International Airport
59 km from this hotel
Fayetteville Municipal Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Smithfield - Selma I -95, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

54%

4 star reviews

46%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Smithfield - Selma I -95, an IHG Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

C

Claudia

27 Apr 2024 - 28 Apr 2024
reviewed on hcom

5 out of 5 stars

Excelente and clean place . The room is very nice designed and the service is spectacular . My family and I really loved ! Thanks a lot!
C

Cassandra

26 Apr 2024 - 27 Apr 2024
reviewed on hcom

4 out of 5 stars

I had two rooms they were both really nice! My issue was the tv in one room didn’t work. It looked as if someone snatched the cord out the back and we couldn’t watch it. The receptionist was no help and very nonchalant about the whole ordeal. She said she would send someone up, they never came. When asked about it she stated everyone left for the night. So no tv the entire stay in that room. The second room had no tv guide. I have kids under the age of five so with an outdated remote I tried my best to find cartoons. This made our stay a little difficult.
j

joseph

17 Feb 2024 - 18 Feb 2024
reviewed on hcom

4 out of 5 stars

This was a great place to stay, the now small issue is we were in an overbooked room and ended up with a pull out with a single bed. Besides that I would recommend that your stay here, this place was clean, safe and fun for our family
J

Jose

4 Aug 2023 - 5 Aug 2023
reviewed on expedia

5 out of 5 stars

Staff was nice at check in. Room was very clean. Our kids loved the pool but said it had too much chlorine in it. Area very close to Premium Outlets.
T

Tiffany

7 Jul 2023 - 10 Jul 2023
reviewed on expedia

4 out of 5 stars

Beds were super comfy!! Staff was nice , when I asked for nearby recommendations she said to use Google lol ! Not in a mean way but I thought that was funny! Toilet water pressure was super low. Gym has 3 machines and some weights. Easy parking , slow elevators, and I could hear the person/kid upstairs walking/running back & forth as if I was in an apartment building. I’d stay again.
S

Sarah Brooke

8 Jul 2023 - 9 Jul 2023
reviewed on expedia

4 out of 5 stars

Room was clean and everyone friendly. Free hot breakfast in the morning is key when traveling with kiddos! We will stay here again.
D

Dawn

27 Apr 2023 - 28 Apr 2023
reviewed on orbitz

5 out of 5 stars

I slept like a baby. My room and bed were so comfortable. It was very quiet and peaceful. A great stay.
S

Syed

23 Dec 2022 - 24 Dec 2022
reviewed on hcom

4 out of 5 stars

Front desk personnel had trouble locating our booking but overall we had a great stay. Hotel is clean, beds are comfy, breakfast has limited hours, but it’s good & overall family friendly. Do recommend it based on our personal experience!
A

Angel

Invalid Date - 29 Dec 2022
reviewed on orbitz

4 out of 5 stars

We reserved a suite originally but during check-in were told it was overbooked. We were sent to an already occupied room and had to return downstairs to clear it up. The lady in the front was very apologetic and explained the situation. After some time we were placed in 2 separate standard rooms, which with a big family wasn't bad. The room next to us had extremely noisy kids and the walls are very thin, but all in all the stay was pleasant and although there were hiccups they were tended to and that is really all we can expect because things do happen.
W

Wayne

10 Sept 2022 - 11 Sept 2022
reviewed on orbitz

5 out of 5 stars

Nice hotel and location is great. Could use a better sound barrier between rooms. We could hear the family next door talking as if they were sitting in our room. Clean, comfortable and plenty of room in the suite...one suggestion would be a 2nd tv in the living room area. Possibly a small work desk to accommodate those working or doing online college classes. Overall had a nice stay and will definitely be back again.
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