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DoubleTree Raleigh Durham Airport at Research Triangle Park

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The DoubleTree Raleigh Durham Airport at Research Triangle Park receives positive feedback for its accommodating staff and comfortable beds. Families appreciate the provision of infant cribs. While some guests have noted minor issues such as inconsistent service and room discrepancies, the overall experience is generally positive, particularly regarding staff attentiveness and the comfortable sleeping arrangements.

Guest highlights

The staff's attentiveness and willingness to assist families.
Comfortable beds and pillows, ensuring a good night's sleep for parents and children.
Provision of infant cribs.

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a business center, and conference space.

Nearby attractions

Located in Durham, DoubleTree Raleigh Durham Airport at Research Triangle Park is in the business district and near the airport. Brier Creek Commons and Parkside Town Commons are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Crabtree County Park and William B. Umstead State Park. Looking to enjoy an event or a game while in town? See what's going on at USA Baseball National Training Complex, or consider a night out at Dean Smith Center. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool
Shopping

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Raleigh-Durham International Airport
5 km from this hotel
Fayetteville Municipal Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree Raleigh Durham Airport at Research Triangle Park
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

40%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about DoubleTree Raleigh Durham Airport at Research Triangle Park

Latest reviews (5)

K

Khadija

30 Sept 2023 - 1 Oct 2023
reviewed on travelocity

5 out of 5 stars

The staff made sure my family and I had everything we needed. The cleaning staff was friendly and helpful as well. This property is very disability positive. They really care about their customers.
R

Rachel

2 Jun 2023 - 4 Jun 2023
reviewed on hcom

3 out of 5 stars

We were traveling with an infant, and when we realized we did not have hot water in our shower the options given were to send a repairman who would wake up our child, or move rooms late at night while she was asleep. They offered no other choices and refused to cooperate when I contacted hotels.com about the issue. The door to the side of our building also did not work during our stay, so we had to go out of our way to get to and from the car. If they had offered anything reasonable about the water situation I would not have been upset, but the lack of care was clear; they were busy that weekend, and we weren’t important.
P

Pamela

4 Aug 2022 - 6 Aug 2022
reviewed on hcom

4 out of 5 stars

Staff was very attentive! Nice variety for the Continental Breakfast available. Did not have a fan in bathroom so mirrors stayed steamy after showers. Beds & pillows were very comfortable. My elderly parents & I slept like babies.
A

11 Aug 2021 - 12 Aug 2021
reviewed on expedia

3 out of 5 stars

We stayed twice at this property. Once to stay the night before we flew out and once when we returned. Initially, our familly of 4 all received the advertised "warm cookie". It was delicious & our room was ready an hour early. Wonderful experience. The second stay was not. The shuttle picked up the flight crew from the airport and questioned us twice if we were sure we were supposed to go to the same hotel. We had to show him our rsvp in order to get on the shuttle. When we arrived, cookies for the kids not for us. We were told the breakfast was complimentary, when it was not. Room did not have the double beds we booked. The second night tainted our view of the hotel.
A

23 Jul 2021 - 24 Jul 2021
reviewed on expedia

5 out of 5 stars

Great stay! We had our baby with us and they were very accommodating and provided us an infant crib.
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