Omni Charlotte Hotel

About the hotel

An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas.

Nearby attractions

Omni Charlotte Hotel is located in Charlotte Center City, a neighborhood in Charlotte, and is in the entertainment district and near a metro station. Blumenthal Performing Arts Center and Discovery Place are cultural highlights, and travelers looking to shop may want to visit EpiCentre. NASCAR Hall of Fame and Ray's Splash Planet are also worth visiting. Discover the area's water adventures with kayaking, rafting, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Outdoor pool

Refrigerator (on request)

Wifi

Available in all rooms: wifi (usd 9.95 per day)

Available in some public areas: wifi (usd 9.95 per 24-hour period)

Food and drink

1 bar

1 restaurant

Buffet breakfast available for a fee 7:00 am–11:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 22 for adults and usd 10 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Access to nearby health club

Fitness center

Outdoor pool

Shopping

Outdoor

Terrace

Conveniences

Atm/banking services

Ballroom

Elevator

Front-desk safe

More

Couples dining

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Charlotte Douglas International Airport

9 km from this hotel

Reviews that mention...

All reviews (8)staff (5)pool (4)evening entertainment (1)clean (2)parking (1)

Family Reviews

for Omni Charlotte Hotel

4 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Omni Charlotte Hotel

Latest reviews (8)

A

Alyssa

20 Apr 2024 - 21 Apr 2024

reviewed on hcom

1 out of 5 stars

For the price, it was terrible. Took 3-4 hours just to get room service. Upon arrival, the streets were blocked off, preventing my family and I to park into the hotel. Any time we requested room service or any type of service, it took employees hours just to get back to us after calling and calling again. Additionally, they did not provide any military discounts when asked.

T

Tiana

4 Feb 2024 - 6 Feb 2024

reviewed on hcom

5 out of 5 stars

Everything was spectacular. From the moment you pull in to their entrance til you step foot off the property to leave . Every interaction I had with a staff member made me feel and treated me as I was family (the welcoming kind). lol my boyfriend and I love coming to Charlotte and when we do , we always stay at the Omni . I’m ready for the summer time to enjoy the pool and rooftop bar .

S

Shana

14 Jan 2024 - 17 Jan 2024

reviewed on hcom

5 out of 5 stars

All staff was very welcoming and helpful. The room was spacious and very clean. All requests were accommodated immediately. The front desk coordinated a sympathy card with a couple of hot chocolate plus mugs when told of a recent death in our family. This hotel went above and beyond.

W

Whitney

19 Aug 2023 - 20 Aug 2023

reviewed on travelocity

5 out of 5 stars

Everyone was friendly and helpful. The hotel was very nice and clean. The pool was a nice little get away spot for me, my husband and my kids. The valet is only offered for 1 car per room. If more than that, the other cars have to find their own parking. The valet had a map and was able to telll us where good parking was close by. If you park in the BB and T parking deck, "the catwalk connected to the hotel". Carch is, its not open on weekends...anyway, overall was a great stay.

m

maria

7 Jul 2023 - 8 Jul 2023

reviewed on travelocity

5 out of 5 stars

The pool area was amazing. Especially at night. They even had cornhole and a large Jenga set for the kids.

J

Jerray

8 Jul 2023 - 9 Jul 2023

reviewed on hcom

5 out of 5 stars

Omni has always been wonderful. First time staying with family and everyone was so pleasant. Excellent stay

L

Leakeshi

24 Feb 2023 - 25 Feb 2023

reviewed on hcom

5 out of 5 stars

YES,Yes and yessssss , THE HOTEL IS GORGEOUS with an amazing staff Ponder,Marcus,Amanda,John and Reggie from Valet to Breakfast server they baby us up it’s was the little things like making sure I had extra sugar with my coffee every morning during breakfast. Sweetie my little dog felt so fabulous there too, the give complimentary treats for the guests on the way out on Sunday morning like pastries and infused fruit water. So nice we love it and will be back.

F

Fay

29 May 2022 - 30 May 2022

reviewed on travelocity

1 out of 5 stars

Their was no hot water. The staff was rude. Couldn't get to pool to many drunk people sitting around it with feet in kids couldn't even swim. No microwave in rooms. I would never recommend this hotel to anyone