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Holiday Inn Asheville Biltmore, an IHG Hotel

3 star hotel
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Holiday Inn Asheville Biltmore is a popular choice for families, offering convenient amenities and a welcoming atmosphere. Families especially appreciate the indoor/outdoor pool, a highlight for children of all ages. The on-site dining options provide a convenient alternative after a busy day. While some guests have noted noise issues due to thin walls, the overall consensus points to a comfortable and enjoyable stay for families.

Guest highlights

The indoor/outdoor pool is a major hit with kids.
On-site dining is very convenient for families.

About the hotel

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Holiday Inn Asheville Biltmore, an IHG Hotel is located in West Asheville, a neighborhood in Asheville, and is near the airport and in the mountains. Biltmore Estate and Pack Square are notable landmarks, and travelers looking to shop may want to visit Asheville Outlets and Asheville Mall. Ready for a night out? Consider The Orange Peel. Spend some time exploring the area's activities, including golfing, skiing, and winery tours.

Popular amenities

Family friendly

Children's games
Fence around the pool
Free cribs/infant beds
Indoor pool
Laundry facilities
Pool gate
Refrigerator
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 6:30 am–10:00 am: usd 7-15.95 for adults and usd 0-15.95 for children
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

24-hour fitness center
Indoor pool
Seasonal outdoor pool
Spa tub

Outdoor

Garden
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Books
Couples dining
Designated smoking areas (fines apply)
Fireplace in lobby
Games
Renovated entire property - may 2022
Shared microwave
Tv in lobby

Nearest Airports

Airplane
Asheville Regional Airport
16 km from this hotel
Greenville-Spartanburg International Airport
83 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Asheville Biltmore, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

53%

4 star reviews

24%

3 star reviews

18%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Asheville Biltmore, an IHG Hotel

Showing 1 - 10 of 17 reviews

Latest reviews (17)

L

Larissa

5 Jul 2024 - 7 Jul 2024
reviewed on expedia

3 out of 5 stars

Some of the amenities were not clean and functioning (ie: the outside pool was closed and the water green but there was only a piece of plastic dividing that from the inside section. My kids really wanted to swim but I was concerned about the quality of the water plus it was NOT even close to warm!) and we had to call for towels every night because we were not given enough. Good location if you’re visiting Asheville and/or the Biltmore, though.
C

Connie

19 Jun 2024 - 20 Jun 2024
reviewed on expedia

5 out of 5 stars

We normally stay at your hotel due to the convenience of everything. The cafe, breakfast, dinner and of course the pool (my grandkids love the pool). Thank you for always being so pleasant and keeping the property nice. We will be back.
D

Danna

16 Jun 2024 - 17 Jun 2024
reviewed on hcom

5 out of 5 stars

Beautiful entrance with both an indoor and outdoor pool. Lots of families were enjoying the pool upon check in. Fast check in and friendly service. Room was perfect and the bed was super comfortable.
A

Amanda

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

4 out of 5 stars

Very nice hotel.. very close to a field that we were in town for a tournament for. My only complaint is that the staff did not see to like all the kids staying there. Just not super kid friendly.
K

Karimova

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

I would recommend to place at least 4 towels. We're family of 4 and there are only 3 towels
T

Thomas

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

5 out of 5 stars

The kids loved the indoor/out door pool. The rooms were clean and comfortable and the on site dining was very convenient after a long day at a soccer tournament.
L

Leigh

25 Jun 2023 - 27 Jun 2023
reviewed on orbitz

5 out of 5 stars

Convenient location and very nice hotel. Comfortable bed and pillows. My little ones had fun swimming in the pool.
M

Mark

24 Jun 2023 - 25 Jun 2023
reviewed on orbitz

3 out of 5 stars

The hotel property and staff were great. There was a large group of inconsiderate adults and children running up and down the halls slamming doors and screaming until 1am even after being asked to be considerate. They were animals who have never stayed at a hotel. Other than that, our stay was fine.
L

LESLIE

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Perfect place to stay for a weekend getaway with the grandkids!! They had a blast in the pool! The whole experience was great!
A

Arlene

Invalid Date - 25 Nov 2022
reviewed on orbitz

4 out of 5 stars

We didn't like the extremely thin walls. We could hear the children next door screaming and the man in that room coughing all night.
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