1/10

Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC

2 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1005 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall offers a convenient location near the Asheville Outlets and Biltmore Estate, making it a practical choice for families. Families appreciate the consistently clean rooms and the complimentary breakfast, which is a plus when travelling with children. While some guests have noted the mattresses are firmer than preferred, the generally positive feedback highlights the friendly and helpful staff, who consistently receive praise for their excellent service and accommodating nature.

Guest highlights

The consistently clean rooms and helpful staff
The complimentary breakfast, which is a help when travelling with kids and on a budget
The convenient location near Asheville Outlets and Biltmore Estate

About the hotel

An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.

Nearby attractions

Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC is located in West Asheville, a neighborhood in Asheville, and is in the suburbs and near the airport. Colburn Earth Science Museum and Pack Place Education Arts and Science Center are local attractions and those in the mood for shopping can visit Asheville Outlets and WNC Farmers Market. Asheville's Fun Depot and Botanical Gardens at Asheville are also worth visiting. Take in the nearby slopes with snowboarding, skiing lessons, and ski equipment rentals, or check out other outdoor activities such as snowmobiling.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free breakfast available daily

Guest services

24-hour front desk
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Fitness center
Motorized watercraft
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Library

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Asheville Regional Airport
12 km from this hotel
Greenville-Spartanburg International Airport
79 km from this hotel
map

Reviews that mention...

Family Reviews

for Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

8%

3 star reviews

8%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC

Showing 1 - 10 of 12 reviews

Latest reviews (12)

B

Brenda

14 Jul 2024 - 15 Jul 2024
reviewed on hcom

4 out of 5 stars

We were passing thru from Ohio to go to Myrtle Beach. Had 3 rooms. 13 guests. Overall the service was great. I gave the rooms a 4 for cleanliness as one room had 2 dirty towels red stains on them hanging on back of the door in bathroom upon arrrival. We found a pill (looked like a percocet under one of our beds) we found it as my 2 year old grandson was standing not even 3 inches from it. We took our complaint to front desk and was offered an apology for it. I requested a comp or credit for at least one of the rooms however was told due to rooms already being paid for they couldnt do that. Not acceptable. I am contacting their main office to discuss. Breakfast was really good . The kids loved the pool. Overall though besides those 2 hiccups we would stay here again.
J

Jody

5 Jul 2024 - 7 Jul 2024
reviewed on expedia

3 out of 5 stars

Not a luxurious hotel but met our family’s needs for 2 nights. Free breakfast was very nice. Room and hotel was clean. Only complaint is parking lot. Very small lot that’s hard to maneuver. The spots are door ding close together. Can’t imagine parking a large truck or full size SUV here. The area is good. Lots of nearby restaurants, grocery store with Starbucks is walkable. Outlet mall is a car drive across the street.
s

sairam

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

2 out of 5 stars

Are you kidding me -There was No toilet paper in bathroom and I had to go get it from the front desk . No Shower curtain in shower ?
D

Dee

2 Apr 2024 - 3 Apr 2024
reviewed on hcom

5 out of 5 stars

This hotel is consistantly clean and the staff friendly. I like the convenience of being near the Asheville Outlet Mall and Biltmore Estate. My family enjoys the breakfast. The only complaint I have is that the mattresses are too firm to be comfortable for my family.
C

Cynthia

23 Nov 2023 - 26 Nov 2023
reviewed on travelocity

5 out of 5 stars

We liked the hotel. Clean and courteous staff. The included breakfast was good and is a help when travelling with kids and on a budget. Great place for families or business travelers.
L

Lauren

24 Nov 2023 - 25 Nov 2023
reviewed on travelocity

2 out of 5 stars

The cleaning staff was incredibly polite and kind. Our only issue is it didn’t feel like a kid friendly place: we felt almost as though the check-in gentleman was upset that we had our kids with us. Even our kids noticed.
D

Dee

21 Nov 2023 - 22 Nov 2023
reviewed on hcom

5 out of 5 stars

We try to stay at this hotel when we travel to Asheville. It is consistently clean and the staff is friendly and helpful. We like the convenience of being across from Asheville Outlets as well as about 15 minutes to Biltmore Estate. Breakfast is good and part of what makes the hotel a good value. The rooms have been recently redecorated. The mattresses are too firm for me, but do not bother my family.
J

Joyce

5 Sept 2023 - 7 Sept 2023
reviewed on hcom

5 out of 5 stars

Lynn at the front desk went above and beyond. My check in was quick and easy. She helped me with directions and gave me great places to visit. I felt I was treated like family with her. Very professional and polite.
B

Bart

28 Jul 2023 - 30 Jul 2023
reviewed on hcom

5 out of 5 stars

I went to Asheville to meet an friend. I had a great time the hotel was central to everything we did. The lady at the front desk put me at the end of the hall to keep me away from the kids staying the weekend there. She didn’t have to do that but I won’t complain about the quiet and peace I had. I’m planning another trip in the fall and will definitely be coming back there to stay.
S

SHARON

12 Jul 2023 - 13 Jul 2023
reviewed on hcom

5 out of 5 stars

The lady at the front desk was amazing---so helpful and kind, rooms very clean and nice, bathrooms clean and nice, could not be happier with our family stay
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