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Comfort Suites Outlet Center

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (15)

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

In the entertainment district, Comfort Suites Outlet Center is in West Asheville, a neighborhood in Asheville with good shopping. Pack Square and Biltmore Estate are notable landmarks, and travelers looking to shop may want to visit Asheville Outlets and Asheville Mall. Ready for a night out? Consider The Orange Peel. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the sledding and snow tubing.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Laundry facilities
Microwave
Pool gate
Refrigerator
Seasonal outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 500+ mbps (good for 6+ people or 10+ devices)

Food and drink

1 coffee shop/cafe
Coffee/tea in common area(s)
Free daily reception
Free self-serve breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Designer stores
Seasonal outdoor pool
Shopping
Shopping mall

Outdoor

Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Pool umbrellas

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Renovated entire property - july 2020
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Asheville Regional Airport
12 km from this hotel
Greenville-Spartanburg International Airport
79 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Outlet Center
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

13%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Outlet Center

Showing 1 - 10 of 15 reviews

Latest reviews (15)

J

Jacqueline

11 Jul 2024 - 14 Jul 2024
reviewed on hcom

2 out of 5 stars

The entire staff was amazing. What possessed anybody to put us in Room 123, next to the ballrooms, is beyond me. On the Friday night, a family reunion. Alls good because we had no plans the next day so the music and loudness was ok. However, on Saturday night, a 6 piece band started at 5pm and we had a 6:00 am flight on Sunday morning. We called front desk and asked them to close their door, which was right across ours, and they didn’t. My husband went to the front desk and had us moved at 8:30 when we couldn’t sleep or handle the noise right outside our door!
L

Laurie

11 Apr 2024 - 12 Apr 2024
reviewed on expedia

5 out of 5 stars

Excellent place to stay while traveling as a family and having our dog with us. Pet friendly is huge for us and they made it super easy for our stay.
J

Jessica

15 Apr 2024 - 16 Apr 2024
reviewed on hcom

5 out of 5 stars

We travel a lot as a family :) This is definitely one of the best hotels we have stayed in. The location is another amazing perk :)
C

Caylee

21 Mar 2024 - 24 Mar 2024
reviewed on expedia

5 out of 5 stars

This placs was perfect for my kids and i to have a little mini family vacay! It was very clean, the breakfast was actually delicious! I loved the convenient location and the staff service was great too! 10/10 would recommend people to stay here everytime! The pricing was phenomenal for the stay! Cant wait to go back!
L

Latanya

21 Feb 2024 - 24 Feb 2024
reviewed on hcom

3 out of 5 stars

The front desk staff was very friendly. The elevator was out of order and we were not notified. Our family had to carry our luggage to the third floor. Each time we left we had to come and go by the steps. We were there Wednesday through Saturday. Upon departing we heard the manager calling people to notify them that they could go across the street to their sister hotel. We were not offered this option. Its sad because I could give them five stars easily. The elevator being down was a major inconvenience
A

Alicia

2 Dec 2023 - 3 Dec 2023
reviewed on expedia

5 out of 5 stars

This was a great option for me and my family of 5 for our one night stop. We brought my daughter’s dog without a problem. We were comfortable and well fed the next morning at the continental breakfast. The only thing I didn’t like was the lack of walkable dining options.
M

Mary M

12 Oct 2023 - 14 Oct 2023
reviewed on travelocity

4 out of 5 stars

It was a very nice stay in Asheville to visit family.
T

Teresa

26 Sept 2023 - 27 Sept 2023
reviewed on travelocity

5 out of 5 stars

Just off the interstate. Comfortable and clean. Complimentary breakfast with varied selections. Large Outlet Mall mere steps away. Close to area activities and scenic explorations. Good choice for a family or traveler.
M

Mike

16 Jul 2023 - 17 Jul 2023
reviewed on travelocity

4 out of 5 stars

Heard yapping dog for more than an hour and smoe noisy kids for a short time.
B

Bill

6 Jul 2023 - 7 Jul 2023
reviewed on travelocity

4 out of 5 stars

Very loud cars and truck literally on top of the pool area. Guy walking around the lobby with a pit bull not on a lease. Really? I have little ones that wanted to pet it. Thank God I was paying attention.
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