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Courtyard by Marriott Rochester Downtown

3 star hotel
Connecting rooms
9.2/10 Wonderful
(197 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Courtyard by Marriott Rochester Downtown offers a convenient and clean stay, with a great location close to downtown and local events. Families appreciate the helpful staff and delicious breakfast. While some guests have noted noise issues and the hotel's proximity to a bar may not be ideal for all families, the overall experience is generally positive.

Guest highlights

The helpful and amazing staff
The delicious breakfast

About the hotel

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and dry cleaning are onsite. Change of towels is available on request.

Nearby attractions

Courtyard by Marriott Rochester Downtown is located in Downtown Rochester, a neighborhood in Rochester, and is in the entertainment district and near the airport. Main Street Armory and George Eastman House are local landmarks, and some of the area's attractions include Rochester Museum and Science Center and Strasenburgh Planetarium. Strong and Manhattan Square Park and Ice Rink are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like horse riding and hiking/biking trails nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
To-go breakfast available for a fee weekdays 6:30 am–9:30 am: usd 8.00-14.00 per person

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Braille signage
Grab bar near toilet
Handrails in hallways
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height bed
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Conveniences

Elevator
Front-desk safe

More

Shared microwave
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Greater Rochester International Airport
7 km from this hotel
Buffalo Niagara International Airport
96 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Rochester Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

40%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Rochester Downtown

Latest reviews (5)

G

Gary

21 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

My family and I really enjoyed our stay. The staff were amazing and helpful. The breakfast was delicious. We we’re also glad there was a workout area. Thank you everyone also the location was great close entropy walk downtown if we wanted.
C

Corinne

20 May 2024 - 22 May 2024
reviewed on expedia

4 out of 5 stars

Good stay with my family.
P

Patty

19 Aug 2023 - 20 Aug 2023
reviewed on orbitz

4 out of 5 stars

There was so much noise from the room above us at 2am that it shook the sprinkler cover off from the ceiling. It startled my whole family. The hotel was very good about handling the situation.
D

Deanna

9 Apr 2022 - 10 Apr 2022
reviewed on orbitz

5 out of 5 stars

The hotel overall was very convenient and clean. I went with friends to a concert and it was located close by to the event. This may not be a family oriented hotel. There is a bar right across from the hotel and some pretty inappropriate behavior coming from it, so it’s not a scene for kids. Otherwise, it was a very nice hotel.
A

16 Mar 2024 - 17 Mar 2024
reviewed on hcom

1 out of 5 stars

The reception staff was rude. Although the building is new, the staff exhibited very rude behavior and lacked any professionalism. We were waving our hands in the entry vestibule not being able to open the door, clearly indicating that we were checking in, but received no response. Despite seeing us, they didn't open the door, and another guest had to do it for us. Furthermore, the staff didn't offer any apology. When we requested an early check-in in the afternoon due to our children needing to sleep, the way they declined felt aggressive to me. I don't understand why and felt very bad. I will not be recommending this hotel to my friends.
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