Best Western Palmyra Inn & Suites

About the hotel

A conference center, a business center, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.

Nearby attractions

Located in Palmyra, Best Western Palmyra Inn & Suites is in the historical district. The area's natural beauty can be seen at Canandaigua Lake State Marine Park and Pal-Mac Aqueduct County Park, while Smith Family Farm and Historic Palmyra Museum are cultural highlights. Wayne County Fairgrounds and Roseland Waterpark are also worth visiting. Spend some time exploring the area's activities, including winery tours and outlet shopping.

Popular amenities

Family friendly

Laundry facilities

Microwave

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Wedding services

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Conveniences

Elevator

Gift shop/newsstand

More

Fireplace in lobby

Smoke-free property

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Nearest Airports

Greater Rochester International Airport

37 km from this hotel

Syracuse Hancock International Airport

92 km from this hotel

Reviews that mention...

All reviews (13)clean (5)staff (6)evening entertainment (1)location (5)parking (1)

Family Reviews

for Best Western Palmyra Inn & Suites

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

54%

4 star reviews

31%

3 star reviews

8%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Palmyra Inn & Suites

Showing 1 - 10 of 13 reviews

Latest reviews (13)

A

Ana

28 Jun 2024 - 29 Jun 2024

reviewed on hcom

4 out of 5 stars

We stayed in one of thr larger rooms and really liked our room. We had requested two King beds but didnt realize it meant there were two separate bedrooms and then a separate living room. Each room had a t.v. The living room was equipped with a microwave, sink and mini-fridge, but the fridge didnt work. It was okay because we were there only one night. Service was great. Very friendly. The breakfast was pretty standard but they were very good to refill food and other items as needed. The entryway was lovely and cleanliness was good. My family loved it and I was so happy we decided to stay there. We will definitely be back!

G

Geoffrey

6 Jul 2024 - 8 Jul 2024

reviewed on hcom

5 out of 5 stars

This hotel is perfect for families or youth groups visiting Palmyra's historic sites. The rooms are clean and comfortable, and the complimentary breakfast is fantastic.

V

Veta

6 Jun 2024 - 8 Jun 2024

reviewed on hcom

5 out of 5 stars

We stay here very often as we have family in the surrounding area. We always greeted with friendly staff. We book the two bedroom suite that has a small kitchenette and it's just perfect for our little family. The hotel for the most part is often quiet. The continental breakfast is what my kids look forward to. They either have a pancake machine or a make your own waffles with a choice of protein (eggs, bacon/sausage), with a variety of cereal, yogurt, fruit, and bread.

J

James

20 Dec 2023 - 23 Dec 2023

reviewed on expedia

4 out of 5 stars

Convenient location for visiting family. Breakfast bar was lacking in items each day but overall was good. One issue that has happened both times we have stayed here is that the key card stops working for no reason and have to get reset multiple times. But really those our first world problems aren’t they.

B

Brian

21 Nov 2023 - 24 Nov 2023

reviewed on travelocity

2 out of 5 stars

The hydraulic door closers are worn and allow the very heavy doors to slam. Plus there is no weather strip around the door to cushion the close. I had a family staying right across from me and every morning from 6 - 9, I'm guessing the children would go in and out every 5 - 15 minutes and let the door SLAM each time! It was horrendous. I spoke with the maintenance man and he said "he'd look into it". Well, he didn't while I was there. I also complained to 'Kathy' about it on the way out and she wrote it down. She acknowledge she had been hearing it as well. I told her I couldn't stay there again unless that was addressed!

E

Emily

28 Jul 2023 - 30 Jul 2023

reviewed on travelocity

3 out of 5 stars

There was an issue with our room at check-in which required us to move out after already bathing our kids and putting them to bed. We also arrived at breakfast well before they finished serving, but the food was gone quickly both mornings. The location is likely experiencing staffing issues because with both of these instances, the staff was hard to locate. The rooms are good, the beds are good, the location is good.

T

Timothy

27 Jun 2023 - 28 Jun 2023

reviewed on hcom

5 out of 5 stars

So close to the Smith family home and the Palmyra temple! For five adults, having 2 beds and a pull out bed was great. Wonderful breakfast. Great stay.

C

Charles

12 Jun 2023 - 13 Jun 2023

reviewed on hcom

5 out of 5 stars

Very nice hotel. Staff was courteous and organized. This hotel is always busy but they took care of me like I was family. Highly recommend if you are looking for quaint charm of a New York village.

D

Derek

1 Jun 2023 - 2 Jun 2023

reviewed on travelocity

5 out of 5 stars

Location is perfect for access to church history sites. Hotel is clean and has some nice amenities for families.

b

bruce

4 Apr 2023 - 7 Apr 2023

reviewed on travelocity

5 out of 5 stars

The staff was the best aspect. Breakfast was especially good. After hours access to the lobby was better than usual - very family friendly and we took advantage of tat playing board games. For Palmyra and vicinity - this is THE place to stay. And anticipating the next question - NO, I have no interest in appealing to LBTQ travelers. It is an irrelevant matter. Ditto - targeting "blacks. Please discontinue this offensive question.